Responsibilities:

• Assist in daily operations of restaurant operations and activities.
• Create daily timeline and schedule for employees, based on prior experience, that ensures a smooth day-to-day operation of the restaurant.
• Be responsible for the operation of the front of house, ensuring employees are serving guests efficiently and effectively.
• Be on site every day to coordinate with staff, resolve issues and ensure tasks are completed.
• Assist in managing human resource issues that may arise such as evaluations, performance reviews, payroll etc., ensuring staff are paid fairly and that all laws regarding employment are followed.
• Supervise a team of employees by following up on tasks assigned and ensuring quality control is achieved.
• Ensure that all staff follow Serv Safe regulations regarding Health and Safety (food temperatures, cooking temperatures etc.).
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food/bar products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Assist other staff members to complete opening and closing duties.
• Ability to proactively manage other staff members by being a true leader.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Make employment and termination decisions consistent with General Manager guidelines for approval or review and with their prior consent.
• Ensure guest service standards and efficient operations are to the standards of the General Manager.
• Continually strive to develop staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Provide support to the General Manager as needed.
• This job has the potential to grow into a larger role within our company, for the right individual that is up to the challenge.

Requirements:

• Be 21 years of age.
• High School diploma or equivalent required.
• Have knowledge of service and food, generally involving at least three years of full Service Restaurant or comparable business. Including at minimum of 3 year of management experience in that business.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Qualified candidates must have excellent customer service and employee relation skills.
• Must be willing and able to fill in where needed.
• Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment.
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must be able to work day, nights and weekends.
• Must have the stamina to work 50+ hours per week
• Individuals applying must have a flexible schedule, an outgoing personality, work well with others, great leadership ability and have good communication skills.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Fine dining restaurant

Shift:

• 10 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Weekend availability

Ability to commute/relocate:

• Gastonia, NC 28052: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Restaurant management: 5 years (Required)

License/Certification:

• ServSafe (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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