Job Description:

Position Overview

The Company has a well-established flight operation conducting global flights with three ultra-long-range, large cabin business aircraft. The team consists of 11 pilots, 4 flight cabin safety attendants, 5 technicians, and 3 operations managers.

The estimated duration of the assignment is through March 2022 with the potential for a permanent relationship. Like all aviation department team members, assigned work hours vary—long days may be followed by short days and night shifts may be required 4 – 5 periods per month. The preference is to start the role as soon as possible.

SCOPE OF WORK OVERVIEW

The primary function of the role supports the following corporate aviation components:

Executive travel data for the development and execution of the flight schedule

Flight operations information liaison to executive travel teams and flight crews

Corporate aircraft flight following and status and trip updates

Administrative and logistical support for departures and arrivals

RESPONSIBILITIES

Supporting tasks for the private aviation program include but are not limited to:

Collect and disseminate executive travel data throughout the team to facilitate mission planning and execution

Research and procure lodging, coordinating directly with hotels to confirm VIP status and ensure all other lodging requirements are fulfilled

Arrange ground transportation, coordinating directly with vendors to schedule cars, confirm details, and ensure all ground transfer requirements are fulfilled

Reconcile and archive trip expenses and cost documentation

Follow aircraft and trips in real time—Schedulers are on call 24/7

Archive operations data and trip feedback from all stakeholders

Assist with passport and visa requirements for key executives

Assist with data management for the flight operation’s reporting requirements

Support special projects as required

EXPERIENCE

The ideal candidate for this position will have the following qualifications:

PREFERRED SKILLS & ATTRIBUTES

Knowledge of travel operations, travel data reporting, and managing travel vendors

Prior experience with flight scheduling

Knowledge of corporate aviation functions and performance

Undergraduate degree

REQUIRED SKILLS & ATTRIBUTES

A strong focus on customer service, including accessibility after hours

A minimum 3 years of experience in private aviation and/or executive travel

Thrive in a fast-paced environment and work with alacrity

Be comfortable working in a dynamic environment—flexible, positive, and productive

Exhibit highly organized, business acumen, pursuing multiple tasks simultaneously

Manage confidentiality without exception—demonstrate good judgment

Familiarity with standard MS Office tools (Excel, Outlook, PowerPoint, Word)

Ability to maintain composure during stressful situations