Are you a current or former first-responder ( Law Enforcement / Police, 911 Operator, EMT, Fire Fighter or paramedic) currently residing in Florida?

Are you a Florida first responder with a passion for helping your law enforcement and first responder peers find resources and hope?

Do you have a desire to support people experiencing a crisis, your peers, who may be thinking about suicide?

Do you have a personal journey to wellness and recovery that you are willing to share with other first responders that will need your support?

We are seeking compassionate helpers, motivated, goal-oriented, technologically comfortable, and enthusiastic individuals to fill the position of First Responder Peer Support Specialist.

You will be joining a fast-paced crisis, information, and referral helpline. As a First Responder Peer Specialist, you are responsible for providing peer support services, information and referral, over-the-phone care coordination, active listening, and suicide/crisis intervention to participants, as well as providing other agency support services specializing in supportive helpline services for first responders and their families.

Work with us, and you'll enjoy:

• Wage: $25.48 per hour.

• The benefits package includes medical, vision, and dental insurance after 60 days of employment.

• 100% paid training - Specialized training in community resources and crisis intervention.

• Veteran-friendly employer.

• Supportive working and learning environment.

• Caring leaders and teammates.

• Opportunities for advancement and professional development

First Responder Requirements: Minimum of four years of experience as a first responder, which includes law enforcement officer, firefighter, emergency medical technician, paramedic, or 911 telecommunicator

OR a volunteer law enforcement officer, firefighter, emergency medical technician, or paramedic engaged by the state or a local government is also considered a first responder of the state or local government for purposes of this requirement.

Schedule Requirements:
Part-Time minimum of 20 hours per week permanent, regular schedule

• All candidates must be available to work remotely/virtually 9 am-5 pm Monday-Friday for 12 weeks of the initial paid training in mid/late-October or December 2022.

• Note: the hours of operation of the Peer Support Helpline are 7 days a week from 9 am-8 pm. Shifts are flexible to meet yours and the agency's needs.

Workspace Requirements

• Must reside in the state of Florida for this position;

• Reliable internet; and;

• A secure, confidential, and quiet workspace.

• Laptop and headset provided by the agency

Education Requirements
Earned a high school graduate or equivalent (GED). A bachelor’s degree in a relevant field such as criminal justice is encouraged but not mandatory.

Additional Requirements

• First Responder and experience with first responder culture and concerns

• Excellent written and verbal communication skills (bilingual - Spanish or Creole preferred).

• Ability to multi-task: handle crisis calls and enter data simultaneously.

• Proficient typing (30 wpm).

• Understand this position does NOT involve providing clinical therapy or meeting clients face to face. All services are conducted over the phone/provided computer system.

Successful Candidates will Demonstrate These Core Competencies

• Ability to manage a high volume of contacts (calls, texts, and chats) with a helping attitude.

• Capacity to conduct self-care.

• Service: shows compassion, empathy, and respect to all clients and co-workers;

• People: demonstrates cultural competence, an ability to interact effectively with people of different cultures and backgrounds;

• Quality– displays willingness to meet the highest standards for excellence in performance and accountability;

• Finances– satisfies all agency and contractual requirements;

• Growth– seeks opportunities to enhance or expand services consistent with our mission and the needs of the community; and

• Community- assists the community in responding to immediate, long-term, emerging, and changing needs.

We welcome and encourage diversity in our workplace.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

Build a challenging and rewarding career with us! We look forward to your application.

Apply/submit resume to Indeed. Please do not call the agency.

Job Types: Part-time, Contract

Pay: $25.48 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• No nights
• Weekend availability

Application Question(s):

• Currently resides in Florida (REQUIRED)
• Interested in Part-Time only (20-hour minimum, no benefits)
• Able to commit to a 9AM-5PM schedule Monday-Friday beginning in mid-October 2022 and/or December 2022.

Education:

• High school or equivalent (Required)

Experience:

• crisis, suicide intervention, and assessment: 1 year (Preferred)
• Police Officer: 4 years (Preferred)
• Police, Fire, EMT, Paramedic, 911 operator: 4 years (Required)

Language:

• Spanish or Creole fluently to manage crisis calls (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: Remote

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