Phoenix is the 5th largest city in the country, serving as Arizona's center of government, commerce, and culture. It is emerging in the new economy with strength in high technology, manufacturing, bioscience research and advanced business services. Phoenix is a young, progressive city, brimming with sports and cultural attractions, distinctive restaurants, fascinating museums, diverse residential options, and endless outdoor opportunities.

The Treasury and Debt Management Division, Banking & Cashiering section is looking to fill their Finance Cashier (Account Clerk III) position. The primary responsibility is to provide cashiering services related to the receipt, deposit, recording, and custody of the City funds for various City of Phoenix departments. These duties require the accurate and efficient handling of cash, balancing and preparing multiple deposits daily, and processing invoices, remittances and other paperwork associated with payments. Additionally, the Finance Cashier will serve as a backup in providing over the phone customer service for Notice of Violation (NOV) parking ticket citations.

Essential Cashiering Duties:

• Respond to over-the-counter inquiries and assist walk-in customers with City payments.
• Maintain security of area by properly accessing the City's point-of-sale system (iNovah), ensuring all negotiable items are locked up at night and follow cash handling procedures during work hours.
• Balance and close innovate workstation at the end of shift and notify Accountant I or Accountant II of any discrepancies with exceptions.
• Provide customer service over the phone for Notice of Violation (parking tickets) and other city of Phoenix Payments.
• Empty curb deposit boxes daily; pick up, sort, and distribute all mail received.
• Process and safeguard credit cards.

This position interacts with other areas in the Division/Organization. The majority of work assignments come from external customers and some interaction with other Finance divisions and departments, such as the Accounts Division for unidentified accounts receivable payments and refunds; the Tax Division and various departments for City of Phoenix payments; and the Police Department, Municipal Court, Public Works (badging), and IT Department, Parks, Aviation, and Police regarding NOV parking tickets.

The Finance Cashier reports directly to the Accountant II. The scheduled hours for this position are 8:15 A.M to 5:15 P.M., Monday through Friday, with specific days of the month for vacation/time-off.

• Knowledge of banking policies and procedures.
• Ability to direct, review, and supervise the work of others.
• Ability to work in a heavy customer service environment.
• Provide excellent communication skills.

$17.41 (minimum) - $25.35 (maximum) hourly / $36,212.80 - $52,728.00 annually. Candidates may be hired up to $52,728.00 depending upon qualifications.

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

• Three years of bookkeeping and clerical accounting experience,
• Including experience in preparing financial reports.
• Supplemented by courses in bookkeeping and accounting.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here.

The minimum qualifications listed above, plus:

• Two or more years of experience with customer service face to face and over the phone.
• One or more years of experience with point-of-sale system.
• One or more years of cash handling experience.
• Experience working with computerized accounting systems such as Customer Care & Billing (CC&B).
• Experience working with software such as SAP.
• Experience in reconciling receivable and payable statements.
• Experience reviewing reports, logs, and audit of payment records.
• Experience in performing highly detailed data entry in a fast-paced environment and maintaining/auditing records.
• Proficiency in Microsoft Excel and Word.

Recruitment closes May 3, 2023. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and generates a one time use only list. Once interviews are conducted and candidates are selected, this job posting will be considered closed and candidates will no longer be in consideration for the position applied for. This posting will not result in any ongoing eligibility list.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Account Clerk III, JC:01330, ID# 50191, 04/27/23, USM, DB, Benefits:003.

Building the Phoenix of tomorrow.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.