Job Title: Field Service Project Manager

Company: RL Controls, LLC

Job Type: Full-time

Salary: Depends on Experience

The primary role is to supervise the field service technician group and their deployment on service projects. Field Service Manager responsibilities will be to supervise and manage the service department personnel and the workload, overtime and overall demand on labor resource planning. Project management responsibilities will be to manage the parts and labor resources needed from initial site visit through final installation, start-up and commissioning. Position will require field based and office based work and may require travel 20-25%.

JOB RESPONSIBILITIES

• Supervise, manage and responsible for coaching and training of service technicians
• Manage workload, overtime and overall demand on labor resource planning
• Review projects, define the equipment and service scope with customer and sales department.
• Monitor cost and overall profitability of projects
• Supervise mechanical and electrical installation, monitor and enforce scope as well as manage customer expectations
• Supervise start-up & commissioning of the equipment
• Obtain inspection sign-off, customer sign-off, and monitor final invoicing preparation

Job Qualifications

• Minimum of 2-5 years of field service management or project management experience required
• Must have strong technical ability on electromechanical equipment
• Individual should be able to interact and develop relationships with the sales department, customers and management.
• Excellent verbal and written communication skills
• Fluent in use of MS-Office products, especially Word and Excel
• Previous safety and/or Quality background a plus
• Valid driver's license
• Ability to work on a flexible work schedule
• Dynamic and passionate with a strong teamwork mentality

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 65 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually loud.

RL Controls, LLC is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, or veteran's status. We are proud to have a strong commitment to equal opportunity in the workforce and believe in treating people with dignity and providing equal employment and advancement opportunities for all.

· Ability to follow work instructions.

Job Location is New York City. Multiple different Bus garages. Must be able to work at any garage location.

Local Candidates Only

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

RLC is an EEO Employer and uses E-Verify. RLC will offer a competitive salary with benefits including health-dental-vision-life insurance, personal time-off, holidays, 401(k) to qualified candidate.

Sponsorship is not available for this job.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New York, NY: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• field service management: 2 years (Preferred)
• Project management: 2 years (Preferred)
• Technical ability on electromechanical equipment: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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