On behalf of the state of New York, Vital Research is seeking Remote Field Interviewers to serve as independent contractors to conduct interviews with individuals who are receiving state services to assess participant quality of life and satisfaction with services. Field Interviewers conduct semi-structured remote interviews (via Zoom video) with adults with intellectual or developmental disabilities from varying cultural, ethnic, and socioeconomic backgrounds. Core questions cover topics such as: accessing essential services, communication with providers, and case managers, choice of services, medical transportation, and personal safety, as well as community inclusion and empowerment. Interviews will be conducted for the following project:

• National Core Indicators- In-Person Survey (NCI-IPS)

This temporary project begins with a three-day virtual training starting January 31, 2023. The project will last until late May 2023 (or until all interviews are completed). Additional training in the form of webinars and self-paced modules will occur before the two-day training. Interviewers must agree to schedule and conduct on average 8 interviews a week, each lasting 45-60 minutes.

Responsibilities

• Call potential participants/guardians to explain the project and schedule video interviews
• Organize and manage your own interview schedule.
• Be punctual, work independently, and remain unbiased when conducting interviews.
• Track call dispositions and access participant information on an online file-sharing platform.
• Manage all aspects of Zoom video meetings, including invitations and providing technical support to respondents.
• Record interview outcomes and resolve inconsistencies in responses, review data, and submit completed interviews and findings.

• Comply with confidentiality, federal HIPAA regulations, and adhere to data security requirements.
• Maintain regular communication with Vital Research.

Requirements

• Self-driven and thrive in independent, remote work environments.

• Tech-savvy and can maneuver through Zoom and other web-based platforms with ease and minimal instruction. In fact, uploading/downloading Excel and Word files are second nature to you and you effortlessly troubleshoot possible technical glitches.

• Comfortable interacting with adults with intellectual or developmental disabilities and demonstrating concern and sensitivity to issues of disability, illness, and communication challenges.

• Possess superior communication abilities to secure trust, boost participation, and build rapport with potential participants.
• Own a webcam and utilize a private personal computer and a secure Wi-Fi connection (at least 20mpbs/5mbp) for contract work.
• Must be organized and pay attention to the details.
• Ability to stay focused, are self-disciplined and nothing falls through the cracks on your watch.

Desired Qualifications

• The ability to read, write, and fluently communicate in Spanish/English is desired.
• Experience in research fieldwork, especially interviewing or observation.
• Familiarity with persons who have a disability, group homes or adult foster homes, older adults, or day centers.
• Interest in professional development toward future graduate school or employment in advanced social research.

Compensation
Interviewers will need to invoice Vital Research to receive payment at the following rates:

• $400 flat rate for orientation
• $85 per completed video interview

Field interviewers MUST be available to conduct video interviews. All work hours (including scheduling of appointments) and supplies are included in the per-interview compensation rate.

Vital Research considers the health and safety of its clients and team members as its highest priority. Consistent with its duty to provide and maintain a safe workplace that is free of recognized hazards,* Vital Research has a mandatory vaccination policy for any in-person business operations. *This applies to all contractors and employees to protect against infectious diseases that may be mitigated through vaccinations.

All consulting opportunities and offers of employment with Vital Research are conditioned on completing and passing a background check, passing training, participating in mandatory testing requirements (e.g., COVID-19), and using designated PPE when required.

Join us in giving underrepresented communities a voice in the future of state services in New York!

Job Type: Temporary

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