Description

This position works with providers of permanent supportive housing to individuals experiencing behavioral health challenges throughout the state. This individual ensures providers meet expectations for quality and effectiveness through training, technical assistance, and consultation. The ideal candidate is a strong public speaker and works well independently. If you are a firm believer in the value of evidence-based recovery supports, this may be the position for you!

Per Governor Inslee’s Proclamation 21-14 state employees must be fully vaccinated. Your vaccine status will be verified upon acceptance of a contingent job offer. Please note, medical or religious accommodation may be available once an offer of employment is made.

Division philosophy statement:
The Division of Behavioral Health and Recovery values and seeks diversity, equity, and inclusion as integral to the behavioral health field. We support, embrace, and celebrate everyone’s uniqueness, promote inclusion, and commit to remove systemic barriers that affect our workforce, our providers, and the people that receive prevention, treatment, and/or recovery support services.

About the division:
The Division of Behavioral Health and Recovery (DBHR) provides support for substance use treatment, mental health services, and problem gambling services through prevention, treatment, peer and recovery support. Programs promote strategies that support healthy lifestyles by preventing the misuse of alcohol, tobacco, and other drugs, supporting recovery from substance use, promoting recovery and resiliency, reducing stigma, mitigating the effects of problem gambling on the individual and family.

About the position:
This position will provide consultation to agencies under contract with or considering a contract with the Third Party Administrator (Amerigroup) for the 1115 Demonstration Project to coordinate adherence to agencies quality, effectiveness of service delivery and expansion of availability to a statewide Service. This include expanding technical assistance to the BH-ASPs, MCOs, Community Behavioral Health Agencies, Housing Services Providers, Coordinated Entry Programs, and other stakeholders.

Duties

Some of what you will do:
Provide technical assistance to behavioral health agencies, housing contractors, employment providers, Community Service Offices, and Behavioral Health Administrative Service Organizations.

• 
  Provide mentoring, training, coordination, and support to other DBHR supported employment and supportive housing manager’s trainers.
• Provide technical assistance in assigned specialty subject matter area/special populations work to ensure equitable systems access and service provision.
• Attend and host conference presentations, committee meetings, work groups, workshops, and webinars on topics related to Supportive Housing– PSH and subject matter expertise.
• Ensure the delivery of high quality and integrated Supportive Housing– PSH activities based on the SAMHSA evidence-based practice model.
• Perform statewide Supportive Housing– PSH fidelity reviews, generate reports with recommendations, and facilitate training activities that promote continues quality improvements and cross-pollination of ideas to improve Supportive Housing– PSH services.
• Develop resources, tools and materials that promote the Supportive Housing– PSH model to inform service recipients, agencies, and stakeholders.

Serves as a primary contact for Third Party Administrator (TPA), community stakeholders, Behavioral Health Organizations (BHOs), provider agencies, and interested parties on the 1115 Demonstration Project. Consults, supports, and coordinates adherence to the Supportive Housing– PSH Evidence-Based Practice.

• Provide programmatic support in terms of technical assistance and training to the TPA regarding Supportive Housing– PSH evidence-based practices.
• Specific duties include consultation, development, and implementation for continuous quality improvement on evidence-based Supportive Housing– PSH services.
• Facilitates coordination of work between groups of internal and external stakeholders and provides technical assistance.

Develop and manage agency contracts

• Development of new contracts, evaluations, and monitoring plans to assure that contractors receive technical assistance and are adhering to evidence-based practice.
• Track and report performance measures, develop quality assurance mechanisms to assure services are in compliance with agreements with funding sources to maximize the availability of services across the state.
• Manage contracts for national technical assistance contracts along with grant funded pilot projects, and mental health block grants.

Qualifications

Required education and experience:

Master’s degree with a major study in public health, public administration, business administration, social work or closely related field AND three years’ program or consultative experience in health services, social service, Medicaid, or social security disability programs.

OR

Bachelor’s degree with a major study in public health, public administration, business administration, social work or closely related field AND five years’ program or consultative experience in health services, social service, Medicaid, or social security disability programs.

OR

One year as a Medical Assistance Program Specialist 2

Note: Consultative or program experience in health services, social service, Medicaid, or social security disability programs can substitute for education on a year for year basis.

Required competencies:

• 
  Knowledge of, and familiarity with, the Supportive Housing– PSH or Permanent Supportive Housing evidence based model.
• Experience providing training and or technical assistance to both large and small audiences.
• Ability to develop and review complex written materials and provide policy analysis
• Ability and skills in using computers (Word, Excel, Outlook, PowerPoint) and project Managements software for the development of complex data reports, timelines, formal document and presentations.
  

Preferred qualifications:

• Knowledge of federal and state behavioral health statues, rules, and regulations, including Medicaid regulations.
• Knowledge of behavioral health programs and models of care based on recovery and resilience and national and local trends in care and practice, including evidence-based and researched based practices.
• Knowledge and experience on implementing fidelity based Supportive Housing– PSH model programs.
• Knowledge of community behavioral health care systems, including outpatient care, systems coordination for individual’s treatment (BHO, DOC, PHAs CoCs, HCS, ALTSA), understanding of crisis services, community psychiatric hospitalization and knowledge of pertinent WACs related to behavioral health.
• Knowledge of behavioral health manages care principles.
• Knowledge of mental illness and behavioral health disorders in adults.
• Knowledge of protocols and processes of the executive and legislative branches of state and local government.
• Knowledge of quality improvement principles.
• Knowledge of state contracting and contract compliance regulations.
• Knowledge of state psychiatric hospitals and their role within the public behavioral health system. Ability to direct complex behavioral programs and to design, implement, and evaluation strategic and tactical plans, evaluation tools and public education campaigns.
• Ability to work collaboratively and communicate effectively with multiple stakeholders including consumers, advocates, providers local government, officials and staff, state staff, legislative staff, and legislators to develop policies and procedures for managements of publicly funded behavioral health services.
• Ability to annualize solutions, identify policy needs, develop strategies, promote ideas, develop goals and objectives, set priorities, establish benchmarks, and use data for decision making.
• Ability to manage and build consensus with cross system partners toward increased coordination of care for individuals with multiple needs.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume
• Three professional references

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information

About HCA:
The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.

HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, and the School Employees Benefits Board (SEBB) Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.

What we have to offer:

• 
  Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking!

Notes:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at 360.725.0945 or jake.nelko@hca.wa.gov.