The Facilities Operations Manager (FOM) is responsible for safely managing the operational demands for their assigned facilities or properties in the Longwood Medical Area. The candidate must be able to organize and prioritize multiple tasks and projects, effectively manage through stressful situations, and consistently make effective, high quality decisions; must understand and develop open, proactive, effective and consistent communication with occupants and department coordinators. The candidate will have overall responsibility and oversight of maintenance and operations and contract management services for the areas of responsibility.

The candidate must be capable of actively monitoring building system performance, energy usage, appearance and esthetics which require considerable walking and climbing. Knowledge of building systems, HVAC, electrical, mechanical, and services are required to perform cause analysis and implement corrective actions, audits of maintenance tasks for workmanship and completeness and to identify systems/components in need of repair or replacement. Active monitoring of operational services and work occurring within their facilities, and reinforce facility standards with all those performing services.

The Facilities Operations Manager will frequently communicate with occupants and department coordinators to manage repairs/replacements of buildings systems/components, renovations, organize planned and unplanned system shutdowns. The FOM will ensure coordination and completeness of renovations by the Planning, Design and Construction group.

The candidate will participate and contribute to the Facilities Group long range and strategic planning, as well as assist in the development and tracking of the detailed, zero-based annual operating budget. The candidate will develop and implement innovative processes and programs that reduce operating costs, improve efficiencies and increase productivity. While also monitoring and managing contracted services as required – including initiating purchase orders for goods and services within area of responsibility, actively monitoring performance criteria per scope of work and contractual agreements, periodic bidding and change orders. Which at times may require assisting with implementation and management of new and existing maintenance service contracts – i.e. elevators, facilities maintenance, sterilization, pest management, waste water management, etc.

The candidate must have an attention to detail to review bids and invoices, actively monitor trend data and contractor performance indicators. While proactively overseeing all building infrastructure services in accordance with HMS standard processes, procedures, goals and values. Continuous learning, industry experience and exposure is a necessity. This will occur through participation in benchmarking, industry education seminars and conferences which may require occasional travel

• Bachelor's Degree required.
• 8 years of progressively responsible experience as a Facilities Management professional including building systems function and diagnosis - cause analysis; contract administration; project familiarity in a research based or related environment.

• Certified Facility Manager (CFM/Pro-FM) or other professional licenses or certifications a plus;
• LEED Certified for Existing Buildings;
• Experience with managing multiple vendors and small capital/expense projects;
• Superior relationship management skills;
• Ability to function effectively in a fast paced, demanding work environment;
• Computer proficiency with MS Office, Computerized Maintenance Management Systems (CMMS), Building Automation Systems (BAS);
• Excellent interpersonal, communication and organizational skills;
• Experience as a Facilities Management professional with demonstrated skills in areas of customer service, coordination, and response.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

Harvard University offers an outstanding benefits package including:

• Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
• Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
• Retirement: University-funded retirement plan with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive tuition assistance program, incredibly affordable classes directly at the Harvard Extension School, and discounted options through participating Harvard grad schools.
• Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
• Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
• Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.

The Harvard Medical School is not able to provide visa sponsorship for this position.

Not ready to apply? Join our Talent community to keep in touch and learn about future opportunities!
https://app.jobvite.com/TalentNetwork/action/campaign/w/NzM2NjU

Facilities

USA - MA - Boston

329059 Facilities & Oper Manager

-

Facilities

Full-time

059

00 - Non Union, Exempt or Temporary

Criminal, Education, Identity

We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.