POSITION SUMMARY

Appliance repair technicians diagnose the source of problems or malfunctions with household appliances and repairs them. They use hand and power tools to troubleshoot, disassemble, fix, and install a variety of home appliances, including dishwashers, ovens, washing machines, and more. Additionally, they keep up-to-date with new appliances, technologies, and installation methods.

ABOUT WYMAN PLUMBING & MECHANICAL

We are Wyman Plumbing & Mechanical, we provide plumbing and appliance solutions and we are growing by the day. Our mission is to protect the health of our customers and deliver a “WOW” experience through honest plumbing and appliance solutions. We are transparent and reliable in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are Integrity, Inspirational, Transparent, Disciplined, Aligned, Reliable and Results Oriented.

OBJECTIVES

• Execute maintenance and installation of home appliances

• Diagnose and repair home appliance problems

• Estimate costs of appliance installation, repairs, and services to customers

• Fulfill preventative maintenance and warranty services on home appliances

• Perform dryer vent cleaning services

• Read and apply manufacturer manuals

• Service and maintain a variety of appliances in residential and/or commercial locations.

• Communicate with dispatchers on job status

• Properly complete invoice descriptions, collect signatures, take/upload photos, start/stop job time, and collect payment through dispatching apps.

• Work as a team to meet goals and satisfy customers.

• Complete assigned daily job requirements with the utmost safety, quality and productivity in mind.

• Communicate as needed with the service manager.

• Clean and maintain company tools, vehicles and equipment used.

• Clean work area prior to leaving so that we leave it cleaner than when we arrived.

• Perform tasks in a professional and code approved manner

• Test newly installed appliance components to ensure proper function

• Teach customers how to properly use their home appliances

• Enter completed home appliance repair projects and the parts used into database

COMPETENCIES

• Good working knowledge of appliance systems

• Proficiency in using hand and power tools

• Strong critical thinking and troubleshooting skills

• Good listening and communication skills

• Good interpersonal skills and patience

• Physical dexterity

EDUCATION AND EXPERIENCE

• High school diploma or GED required

• National Appliance Service Technician Certification (NASTeC) or associate’s degree from a technical or vocational appliance repair job training program and 1+ years experience in the field required

• EPA 608 refrigerant recovery certification to work on air conditioners and refrigerators

• Maintain a clean, professional appearance.

• Pass a background check.

• Current driver’s license and clean driving record

PHYSICAL REQUIREMENTS

• Ability to spend prolonged periods of time standing, sitting, or walking

• Must be able to lift at least 50lbs

• Will be in proximity to hazardous conditions, equipment, and situations

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Wyman Plumbing & Mechanical recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to tamra @ wyman-services.com.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Supplemental pay types:

• Commission pay
• Tips

Ability to commute/relocate:

• Phoenix, AZ 85027: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you live within 30 miles of zip code 85027?

License/Certification:

• Driver's License (Required)

Work Location: One location

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