Executive Housekeeper
We are currently seeking an Executive Housekeeper to join our team at the Hyatt Place BWI located in Linthicum Heights, MD. Perks include discounts on hotel rooms, company sponsored health plans, paid time off and opportunity for growth….see our full list of benefits below.

We are located at 940 International Drive, Linthicum Heights, MD 21090.

Job Description
The Executive Housekeeper is responsible for assisting the General Manager in the guest room and public space operations of the hotel. This role is a leader within the team and an ambassador for the hotel, which entails providing strong leadership and strategic planning with all departments in support of our service culture.

Additional Job Requirements:
Over two year’s managerial experience in Housekeeping or a hospitality service-related field with high customer/client contact required.
· Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training, and development.
· Establishes and maintains cost control systems for staffing, inventories (linen, terry, OS&E and cleaning supplies).
· Enforces policies and procedures.
· Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
· Schedules staff according to labor standards and forecasted business levels.
· Prepares daily assignment sheets for all housekeeping and laundry associates.
· Maintains cleanliness quality based on hotel objectives and brand standards.
· Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.
· Compiles and reports accurate status of “the house” to the front desk department.
· Works with the General Manager to enforce standard procedures for the acceptance, security and return on guest lost and found items.
· Maintains standard procedures for security of rented and leased equipment.
· Maintains productivity and labor cost goals.
· Works with finance to conducts formal inventories of linen, supplies and equipment as required.
· Orders and receives supplies so as to maintain adequate inventory levels.
· Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.
· Maintains departmental key control.
· Maintains deep cleaning program.
· Acts as Manager on Duty as required.
· Conducts monthly department meetings.
· Attends weekly staff meetings.
· Complete projects as directed by management.

In addition to a great work environment, the benefits our talented team enjoys:

• Employee hotel discount rates and discount rates for Friends & Family at all Hyatt hotels
• Competitive compensation
• Professional development and growth
• Paid time off for vacation, holiday and sick
• Company-sponsored medical plans including dental, vision, life, LTD, STD, METLIFE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
• 401(k)-retirement plan
• Employee Assistance Program (EAP)

• Awesome hotel discounts

Become Part of the TPG Hotels, Resorts & Marina Team……

TPG Hotels, Resorts & Marina’s is widely recognized as one of the nation’s premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• On call
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Linthicum Heights, MD 21090: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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