Event Supervisor Job at Contemporary Services Corporation
Job Title: Event Staff Supervisor
Department: Event Staff
Reports To: Branch Manager, Area Directors and Event Managers
FLSA Status: Non-Exempt
Supervises Others: Yes
GENERAL PURPOSE OF JOB:
Event Staff Supervisors hold a valid and current security guard license, or jurisdictional equivalent, oversee and direct event staff and provide guidance, either directed or personal action, to event staff for appropriate responses to field situations based on company and/or venue policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties below reflect the minimum requirements for this position.
- Maintain a valid and current security guard license or its equivalent as required in the jurisdiction where the employee works
- Teach and enforce operating standards
- Serves as a principal source of information on rules and procedures governing security and other event management operations
- Communicate with and “brief” event staff
- Serve where needed or as support to other tasked team members at each event including: gate posts, barricades, roaming, directing guests, locker room supervision, contraband searches, bag checks, issue uniforms
- Use wands for security search
- Protect persons and property as directed
- Coordinate with facility staff as appropriate
- Conduct inspections of various posts to ensure on-duty staff are properly performing their assigned tasks
- Maintain a log of all activities and incidents occurring during the event on company and venue required incident report forms
- Monitor, assure and document that all staff receive required or needed breaks
- Monitor and assure all staff receive water as needed
- Familiarization with prevention and identification of and response to heat illness
- Prepare all summary reports and turn in to branch timely
- Respond to conflicts to provide resolution
- Respond to emergencies, including assisting with evacuations
- Performs other related duties as assigned
OTHER RESPONSIBILITIES:
- May use event vehicles “golf carts” when provided for events subject to completion company training
- Oversee care and return of all issued equipment
- Check that all staff are wearing appropriate uniforms
- Walking significant distances, including up and down stairs, as may be needed to roam throughout the venue
- Reliable transportation
EDUCATION AND/OR EXPERIENCE:
- Four years of related work experience, two years of general experience in security, law enforcement or military police and a high school level education; or two years related work experience and an Associate’s degree; or an equivalent combination of experience and education.
- Security guard license, guard registration card or other equivalent relative to the State in which supervisor is employed and performs security-related work.
COMPUTER & EQUIPMENT SKILLS:
- General knowledge of computer operation, Microsoft programs, email, and proficiently use a keyboard
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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