Downeast Community Partners
Job Description

Position Title: ERA Housing Stability Program Assistant
Division: Energy Services

Reports To: ERA Coordinator
Supervises others: [ ] Yes [ X ] No

FLSA Status: [ X ] Hourly [ ] Exempt
Last Revised: 4/23/2022

POSITION SUMMARY:

The Housing Stability staff provides direct support, outreach, information, and education to individuals/families in need of alternate secure housing. Collaborates with other programs within DCP as well as other community partners. Ensures that all areas of the program’s service area is covered equitably. Ensures adherence to all aspects and conditions of the grants/funding sources.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Communicates with participants and landlords as needed.

2. Works with individuals and families in assessing needs, defining goals, and developing a plan.

3. Provides support and resources to participants who have applied for ERA.

4. Cultivates a working knowledge of and makes connections to relevant area resources.

5. Collects and inputs data to support and ensure that grant deliverables and expectations are met.

6. Participates in staff team meetings as well as individual supervision.

7. Performs other duties as assigned or as necessary to fulfill the position.

Skills:
1. Demonstrates strong interpersonal and reflective skills
2. Good active listening skills
3. Ability to communicate well both orally and in writing
4. Good organization skills
5. Ability to thrive in a fast-paced environment and capable of managing many tasks
6. Displays tact, discretion, and sound judgment
7. Prioritizes and coordinates work activities
8. Works independently
9. Adapts to change

10. Uses Microsoft Office applications and other computer software as applicable to the position including EmpowOR.

Safety & Wellness:

1. Actively promotes safety and accident prevention within the workplace.

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2. Reports any unsafe conditions, incidents and/or accidents immediately.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Performs other duties as assigned by the supervisor

GENERAL EXPECTATIONS:

• Have a general knowledge of or be willing to become educated on area resources pertaining to rental housing in our service area.
• Have a general knowledge of or be willing to learn being punctual in the practice of reaching out to applicants and/or landlords to best fit their requests.
• Have a working knowledge of or be willing to learn how to navigate the computer data base program EmpowOR.
• Have a working knowledge of or be willing to learn proper data collection for future reports as needed.
• Have a general knowledge or be willing to learn in the area of the rules of confidentiality as pertaining to ERA as well as DCP.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by the

Incumbent to successfully perform the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; repetitively use hands to finger, handle, or feel, including operation of a standard computer keyboard; reach with hands and arms and talk, see and hear; and lift and carry up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those the incumbent

encounters while performing the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in office settings, including visits to community organizations. Noise level is moderate to high.

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QUALIFICATIONS NEEDED FOR POSITION:

Experience and Skill Requirements: The following requirements and skills are considered essential:

This section lists the required level of job knowledge (such as education, experience, knowledge, skills, and abilities) required to do the job. This section focuses on the “minimum & required” levels of qualifications for an individual to be productive and successful in this role.

Education/Skill Requirements:

• High School Diploma or the equivalent.
• Must be able to pass background checks.

Job Types: Full-time, Part-time

Pay: $15.80 - $18.18 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Ellsworth, ME 04605: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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