EMS Communications Specialist Job at MMT Ambulance
Position: Communications Specialist
Location: Omaha Communications Center
Midwest Medical, the regions fastest growing private EMS Company is currently seeking a qualified Communications Specialist!
- Do you have experience in EMS, dispatching or a healthcare setting?
- Do you have basic medical terminology experience?
- Do you enjoy multi-tasking?
- Do you have experience in a basic office setting (computers, sitting, phones, faxes, etc...)?
- If you answered ‘YES’ to the above questions… continue reading below and apply today!!
The primary duties and responsibilities for the Communications Specialist – include but are not limited to the following:
- Ensuring that transport requests are fulfilled in a timely manner (using either phone or computer).
- Collaborates with dispatch staff and referring facility to accommodate and arrange all patient transfer services.
- Seamlessly represents Midwest Medical with high quality customer service and communication.
- Ability to demonstrate responsibility by receiving, assimilating, and recording information accurately into our system and respond appropriately.
- Knowledge of geography and provider service area.
- Interact professionally with other health care professionals.
- Work as part of a team.
- Operates computers, software, and multi-line phone system.
- Ensures the provision of optimal transportation services to patients and referring agencies.
- Flexible as to his/her work schedule and able to work varying shifts, including Saturdays, Sundays, and holidays.
We are an Equal Opportunity Employer and we provide a Drug Free Workplace (pre-employment drug testing required)!
Minimum Education and/or Experience:
- Minimum of a high school diploma or equivalent.
- Prior Dispatch, EMT, Paramedic or RN experience preferred.
- Knowledge of medical terminology.
- Proficiency in spelling and writing English.
- Strong communication skills and ability to work in a team environment.
- Ability to deal with high stress situations.
- Working knowledge and proficiency of electronic communication.
- Able to quickly manage and transition between various tasks while maintaining attention to detail.
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