The Integration Coordinator oversees a team of integration training specialists. This position is responsible for the oversight of integration training and support of employees through an acquisition or merger during the integration period. The Integration Coordinator ensures clinicians are prepared to effectively coordinate, manage, and deliver patient care and services that meet / exceed quality, customer service and regulatory expectations. The Integrations Training, Manager ensures training programs in a specified region are effective, cost-efficient, and exceed quality, customer service and regulatory expectations.

This will be a working manager role with both supervision and educational duties. The Integration Coordinator will develop and maintain effective, collaborative relationships with IT, Clinical Team, Operations leaders, and educators in order to assess, plan, implement, and evaluate staff education programs related to the Electronic Medical Record and other systems. Additionally, this position will be responsible for management, oversight, and development of the Systems Training Team through integrations with mergers and acquisitions.

Pay: $65,000.00 - $85,000.00 per year

The compensation reflected on this posting is an estimate of annual compensation.

• Provide leadership and manage the integration back-office coordinators. Ensure that roles and responsibilities for are clear, comprehensive, and focused and that training, tools and general support are adequate to accomplish assigned goals.
• Lead and manage the development, implementation, and execution of the integration training plan.
• Responsible for coordination, collaboration, and organization of the Integration training calendar.
• Collaborate with subject matter experts (SME) regarding training materials, communication of upcoming trainings, and facilitate training processes.
• Collaborate with Learning and Development Team to ensure upcoming training is communicated appropriately and appropriate audience is scheduled.
• Conduct training classes for new and existing staff (office and field users) using established training programs that include instructor-led classes, distance learning programs, train-the-trainer and hands-on experience and testing programs for integrations with mergers and acquisitions.
• Collaborate with Learning and Development team to prepare / update training materials and documentation related to the application; develop / maintain a training database.
• Examine current processes for inefficiencies and work with agency management to refine processes and procedures to maximize agency and/or employee effectiveness.

• At least 2 years’ experience in system training and support; consulting on curriculum design, needs assessment development & administration, and training/development program design.
• Bachelor's degree preferred in Information Systems, business or closely-related field.
• 2 years HCHB experience required
• Ability to travel up to 90% of the time during integration
• Previous experience in home health or hospice strongly preferred
• Previous experience in training and instructional design or content development experience a plus