Eligibility Screener Job at Amador County
**An Amador County Employment Application is required**
Eligibility Screener
Amador County Social Services Department
Rate of Pay: $16.23-19.73/hour
Deadline to apply: Open Until Filled
Definition: Under limited supervision, the Eligibility Screener assists applicants for public assistance programs; explains policies and procedures; gathers and verifies facts and information; initiates cases through an automated system; makes appropriate referrals for health, social and/or employment services; and performs related work as required.
Examples of Duties:
The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all the duties listed.
- Provides general information, application forms, and declaration forms.
- Explains policies, procedures, and requirements to applicants to apprise them of their rights and responsibilities.
- Performs initial application interview for public assistance programs and services.
- Ensures accuracy and completion of application and declaration forms.
- Questions applicants to gather and verify information and enter information directly into an automated computer system.
- Schedules applicant appointments with Eligibility Specialists.
- Refers applicants in need of immediate services to appropriate resources.
- Performs additional tasks related to case records.
- Performs related duties as assigned.
Knowledge of:
- Modern office practices, methods, and procedures.
- General goals and purpose of public social services programs.
- Computer terminology and computer keyboard arrangement.
Ability to:
- Learn the basic principles of the department's automated systems.
- Learn and apply the rules, regulations, policies, and procedures pertaining to initial application for public assistance.
- Learn appropriate questioning content and techniques for interviewing applicants.
- Enter data accurately into automated system.
- Locate, identify, and correct inaccurate or incomplete information.
- Answer a variety of questions related to department programs and the application process.
- Make referrals to appropriate agencies and social service programs.
- Exercise sound judgment when initiating processes, actions, and alternatives within established procedures and regulations.
- Communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds.
- Establish and maintain cooperative working relationships with the public and staff.
- Follow written and oral directions and instructions.
Training and Experience:
Any combination of training which would likely provide the required knowledge and experience is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience
Two (2) years of full-time experience performing clerical office support duties, including one (1) year at the journey level. Experience must have included substantial public contact.
Special Requirements:
Possession of an appropriate California Driver's License issued by the California Department of Motor Vehicles.
Selection Requirement:
All interested applicants must fill out an Amador County employment application.
Applications will be evaluated by a screening committee. The best qualified candidates will be selected for an interview.
For a Complete Job Description and to apply, please visit:
www.governmentjobs.com/careers/mss and search by location "Sutter Creek". Select the Eligibility Screener position in Sutter Creek.
**Applications will only be accepted through the above website**
AMADOR COUNTY HUMAN RESOURCES
810 Court Street, Jackson, CA 95642
(209) 223-6456
Fax: (209) 223-6426 .
www.amadorgov.org
Amador County is an Equal Opportunity/Affirmative Action employer. Applicants will be considered without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status.
Job Type: Full-time
Pay: $16.23 - $19.73 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Personal protective equipment, plastic shields, social distancing, sanitizing and disinfecting.
Work Location: One location
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