Description

DSHS Office Chief of Policy, Training, Quality Improvement, IDR

As a member of the Aging and Long Term Support Administration's (ALTSA) executive management team this Office Chief is responsible for planning, directing and the overall leadership of four specialized units within the Residential Care Services (RCS). These units consist of the Policy Unit, the Quality Improvement Unit, the Training Unit, and the Informal Dispute Resolution Unit.

In this role, you will have the ability to be a part of influencing regulations of the certified and licensed long-term care settings on a statewide level. This is an opportunity to positively impact the lives of thousands of residents living in long-term care settings, and to assist over 4500 Long-term care providers in providing high quality care and services by assuring clarity in the regulations as well as adequate trainings that assist with understanding the requirements.

You will become the leader of a group of highly trained and qualified policy analysts, trainers, and quality improvement professionals who contribute daily to the agency mission of Transforming Lives.

Some of what you’ll do:

• 
  Provide expert level advice and support at the statewide level related to the divisions regulatory work to include rule making, developing, implementing, and revising standard operating procedures
• Program development for all work done as part of the division's quality improvement activities including oversights of all division-wide Corrective Action Plans (CAP) and Process Improvement Plans (PIP)
• Direct the division's new staff orientation, ongoing staff training needs, and quality improvement activities including ensuring the training program for federally required work meets federal requirements
• Continual coordination with both state and federal stakeholders in all regulatory matters

What we’re looking for:

• Ability to lead teams
• Strong active learning skills
• Willingness to learn and accept new ideas
• Excellent relationship building and collaboration skills
• Mediation and problem resolution skill

Who should apply?
Master's degree in social work, health or social science, public administration, or related field

AND at least seven years of experience in state level policy development and implementation

AND at least seven years of experience supervising staff at a professional/managerial level and administering programs

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

If you have any questions about this opportunity, you are encouraged to contact the Recruiter, Jourdan Phipps, by email at Jourdan.Phipps@dshs.wa.gov or phone (360) 995-2275 and reference 16761.

Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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