DPCS Director of Patient Care Services Job at Bristol Hospice Llc
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ESSENTIAL JOB FUNCTIONS:
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- Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel
- Provide guidance and counseling to coordinators, case managers and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel
- Assist Clinical Supervisors in managing clinical teams and planning
- Provide direction to case managers and clinical teams related to patient care delivery
- Provide help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated
- Assist the Executive Director in the preparation and administration of the organization’s budget
Director of Patient Care Services.041819 Page 2 of 3
- Interpret operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses
- Evaluate performance of Clinical Supervisors and/or case managers
- Assist Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians
- Hire, evaluate and terminate organization personnel
- Conduct annual evaluations on clinicians, or more frequently, if indicated
- Oversee the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities
- Assure proper maintenance of clinical records in compliance with local, state and federal laws
- Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services
- Develop, implement and evaluate the orientation program for new organization personnel
- Responsible for orientation of new organization personnel, directly or delegated
- Plan and implement in-service and continuing education programs to meet education and training needs of organization personnel
- Assist with the evaluation of organization performance via quality assurance and performance improvement program, productivity, quarterly and annual reviews
- Assure the quality and safe delivery of hospice services provided through the organization
- Assist in the development of organization goals
- Develop, recommend and administer organization policies and procedures
- Assure compliance with all hospice related local, state and federal laws, including licensure and certification or organization personnel and maintain compliance to the CHAP Home Care standards
- Stay informed about changes in the field of nursing and hospice care; share information with appropriate organization personnel
- Promote hospice referrals in the health care community
- In the absence of the Executive Director, the DPCS will become the acting Executive Director and will be vested with authority to act in behalf of the Executive Director
- Other duties as assigned by the Executive Director
REQUIRED EDUCATION & EXPERIENCE:
- Must be a registered nurse in the state, with current licensure to practice professional nursing
- Must possess a bachelor’s degree in Nursing from an accredited program by the National League for Nursing; master’s degree preferred
- Must have three (3) years of management experience, in a hospice or related health care organization preferred
- Must meet state and federal requirements for the position
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
- Must demonstrate an ability to supervise and direct professional and administrative personnel
- Must possess an ability to market and deal tactfully with customers and the community
- Must possess excellent observation, verbal and written communication skills
- Must possess knowledge of business management, governmental regulations and CHAP standards
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