Action Property Management, the leader in community management, is seeking a Full-Time Door Host to join our team at our luxury association, Millennium Tower, located in San Francisco.

Compensation: Starting at $20 per hour (Depending on Experience)

Schedule: 6AM - 2:30PM / 10AM - 6:30PM / 2PM - 10:30PM (Schedule not guaranteed and subject to change)

Why Join Action?

Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page.

Team Member Perks

• Competitive starting compensation
• Comprehensive health benefits and paid time off a package for qualifying employees
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values-driven company culture promoting teamwork and excellence

Essential Functions:

• Ensure that everyone is greeted with the utmost expression of gracious hospitality.
• Ensure the timely opening of doorways for people to egress or enter.
• Remain in assigned post position, maintaining correct stance.
• Maintain knowledge of:
• Scheduled daily activities.
• Daily arrivals/departures.
• Features and services provided.
• Hours of operation for various amenities.

• At all times exhibit a polite and professional manner reflecting a willingness to accommodate.
• Immediately address and resolve all relevant issues ensuring Resident and Guest satisfaction.
• Assist Staff Members to ensure first class service.
• Maintain clear passage of the car drop off area and sidewalks into the building.
• Communicate parking procedures to Residents and Guests.
• Direct Valet in transporting vehicles between the entrance and parking facility.
• Secure taxicabs for Residents and Guests.
• Assist Residents and Guests into and out of their vehicles.
• Assist Residents and Guests with the loading and unloading of packages and luggage into and out of their vehicles.
• Provide legible claim tickets to Residents and Guests for their luggage and packages.
• Assure safety and security of all luggage and packages.
• Transport luggage to and from the entrance area to the Concierge package room or other designated area.
• Keep Concierge apprised of weather conditions.
• Relay accurate directions to Residents and Guests on inquiries regarding destinations within the local area.
• Maintain accurate knowledge of local attractions and activities.
• Answer Department telephone before the fourth ring using the correct greeting and telephone etiquette.
• Clean and maintain the glass and metal finishes at the entrance.
• Mop up wet spills in the lobby as necessary.
• Assist in the placement and removal of lobby rain mats.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Types: Part-time, Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Hotel: 1 year (Preferred)

Work Location: One location

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