District Manager Job at Scooters Coffee
Freedom Enterprises is a rapidly growing company which owns and operates 59 Scooter's Coffee locations Kansas, Missouri, Nebraska & Iowa. We are actively seeking a District Manager to join our growing team in the Southern Kansas area! District Managers are responsible for talent management, growing store sales, monitoring key financials, making sure that brand standards are upheld, and creating a positive and fun store culture!
Responsibilities:
- Oversee 4-6 Scooters Coffee locations within Southern Kansas and surrounding areas. (exact number could vary based on company needs and skill set of the District Manager)
- Uphold the Mission Statement & Core Values of Scooters Coffee, while also holding your team of leaders accountable to the same.
- Core Values: Integrity, Love, Humility, Courage
- Mission Statement: To create an amazing experience for each life we touch
- Ensure stores are operating up to Freedom Enterprises & Scooters Coffees operating standards, including the execution of the 3 Amazings. (Amazing People, Amazing Drinks, Amazingly Fast)
- Hire, train, develop, and retain a team of strong managers within the district focusing on store operations, customer service, leadership, and management tasks.
- Train and empower store managers to develop a bench of leaders among their internal employees who are ready to step into leadership roles as needed.
- Train & hold store leaders accountable to maintaining a fully staffed team within their store and create a positive & friendly work environment.
- Identify when a micro-culture within a single store is not up to standard (aligned with core values) and work with the store leader to fix the issue
- Recognize when high turnover exists in any given location and work with that store manager on solving this issue through culture and leadership improvement.
- Identify issues of subpar customer service or store culture and make recommendations to quickly improve these issues.
- Identify bottlenecks potentially hindering speed and create an action plan to remove these issues.
- Monitor and maintain company budgets, utilizing the tools & guidelines provided.
- Be a leader throughout the company, representing positivity, problem solving skills & grit.
- Set goals and create accountability measures within your team of leaders.
- Work in stores, side by side, with managers daily. During this time you will be identifying areas of opportunity for coaching and providing that feedback routinely.
- Understand how to coach and direct a morning rush as well as teaching management teams to be successful in this area.
- Ensure that the overall appearance of each store represents the Scooters brand with excellence. Pride of place throughout the district should be maintained.
- Ensure comprehensive cleanliness and organization is maintained.
Requirements:
- Ability to provide consistent and effective leadership to multiple operations.
- Ability to provide effective accountability to a team of leaders.
- Knowledge of Excel and Google Office Suite.
- Problem solving using analytical, creative and critical thinking skills.
- Excellent time management and organizational skills.
- Proven leadership skills to motivate, train, and develop team members.
- Exceptional interpersonal skills and an active listener.
- Ability to sell, manage, and drive growth in all operations.
- Flexibility to adapt to changes in business operations.
- Team oriented mindset.
- Passion, patience, and contagious positive attitude and the ability to convey this through all communication methods.
- Coachable and always striving to improve.
- Professional written and verbal communication.
- Self motivated and self starter with the ability to work independently.
- Strategic planning & execution skills
- Ability to hold yourself and others accountable to the same standards
- Travel required.
Brand: Scooters Coffee
Address: 1415 S Sante Fe Chanute, KS - 66720
Property Description: 0635 - Chanute
Property Number: 0635
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