Director of Project Management Office Job at PayPal

PayPal Texas

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

Job Description:

What you need to know about the role:

The PMO Director for the Business Infrastructure and Technology Solutions (BITS) Organization will be accountable for the outcomes and success of key initiatives. To ensure successful execution of the integrated, BITS-wide, multi-year plan, this stream of work will oversee the coordination and delivery of major projects and programs, especially those with enterprise impact.

Meet our team:

You will partner closely with business units/functional teams to coordinate slotting and sequencing of key capabilities and business outcomes to provide tangible value as outlined in the business case. You will provide information and executive-level visibility into major initiatives, and identify where interventions, decisions and follow-up actions are needed; work with teams to identify action scenarios, the criteria that trigger them, and the information required to assess where leadership must act; and set expectations for major strategy changes and their impact assessments.

Your day to day:

  • Utilize program management best practices to ensure successful execution
  • Lead and inspire a team of project and program managers to meet and exceed business objectives
  • As part of the Office of the CIO leadership team, participate and have direct influence on its strategic direction
  • Implement, oversee, and synthesize learnings from PMO-wide processes and initiatives (business reviews, deep-dives, etc.).
  • Establish and maintain project management standards and policies that directly align with the enterprise’s long-term strategic priorities and goals.
  • Work closely with key program partners and Domain leaders to implement strategic initiatives.
  • Lead Operational due diligence for project execution creating standardized reporting and dashboards
  • Ensure adherence to budget and timing of downstream dependencies
  • Mentor and coach key operational and functional partners to drive the execution of strategies in order to realize measurable improvements in performance and growth.
  • Foster cross-business area/segment collaboration
  • Work in a highly dynamic and changing environment and adapt to shifting customer priorities

What do you need to bring:

  • 10+ years experience in project/program management and delivery required, experience leading projects in an IT organization preferred
  • PMP certification preferred
  • Transformation experience
  • Change agent in a dynamic environment
  • Excellent verbal and written communication skills across multiple levels of stakeholders.
  • Strong display of executive story-telling via various mechanisms (PPT, Dashboards, etc)
  • Ability to take complex concepts and translate them into a digestible format as needed based on audience.
  • Demonstrated delivery experience in project and program management.
  • Portfolio, program, and project management methodologies, methods, road-mapping, and metrics development.
  • Resource management and leveling techniques and tools development.
  • Ability to build consensus among diverse leaders and manage sensitive situations
  • Ability to develop processes for PMO that allow nimbleness and the ability to quickly adapt to a dynamic environment and changes in priorities.
  • Ability to influence decision-makers to support communication needs through the use of correct tone, style, and arguments.
  • Demonstrated ability to manage multiple initiatives concurrently, balancing multiple priorities, working with minimal supervision, and meeting deadlines.

**We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $120300 to $287100

Our Benefits:


At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.


We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com


Who We Are:


To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx


PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.




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