Director of Operations Job at Allstate
The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We don’t follow the trends. We set them.
Job Summary:
The Director provides legal advice and counsel on behalf of the Insurance Operations group related to highly complex/highly sensitive issues. The position collaborates and aligns on strategy, action planning, and communication with client, business units, and other areas of L&R.
Key Responsibilities:
- Fundamental knowledge of insurance products, distribution systems, and claims processes
- Basic understanding of insurance accounting principles
- Fundamental knowledge of the political nature of the regulatory environment and the litigious nature of insurance
- Familiarity with FTC and NAD advertising standards
- Accountable for due diligence; delegates due diligence responsibilities to overall department Law Clerks, Paralegals, and/or other Attorneys
- Accountable for draft, review, and/or negotiation of complex matters and agreements; delegate negotiation responsibilities to lower level employees throughout department
Supervisory Responsibilities:
Education and Experience:
- Bachelor’s Degree or equivalent; May also have advanced degree
- 12 or more years of related experience
Certificates, Licenses, Registrations:
- Juris doctorate and a license to practice law in Illinois (and/or other states as required)
Functional Skills:
- Computer skills including MS Office suite
- Has relevant experience within a reputable law firm or an in-house legal department for a mid to large sized organization
- Insurance-industry knowledge
- Knowledge of legal holds and discovery processes
- Budget management and project management skills and law firm/vendor management
- Advanced legal and business knowledge
- Advanced analytical skills
Allstate prides itself on offering our employees a robust Total Rewards package which includes base salary. The base range offered for the role is: $165-220K and may vary based on internal equity, and job-related skills, knowledge and experience; among other factors. Other financial components may be added as part of the competitive compensation package, in addition to a full range of benefits, dependent on the level and position offered.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life - including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
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