Desktop Support Job at Longfinch Technology
Longfinch Technology South San Francisco, CA 94080
$70,000 - $75,000 a year
- Candidate must have 8-12 years of L1/L2 hands-on experience to support the End User Computing Deskside Services.
- Candidate should be proficient in English to provide the required IT services.
- Candidate must be ready to provide the support over the Phone Calls and Deskside support both which also includes the support during weekend as per monthly roster.
- This is Onsite customer location work and no offline or WFH allowed.
- Resolve Incidents and Service Requests tickets associated with EUC equipment, EUC software, IT applications, provide break/fix support, advice and assist to Customer Users, as needed.
- Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking.
- Mobile Device Management provides support to mobile devices, such as smartphones and tablets as well as desktop devices such as engineering workstations.
- Leverage Customer’s EUC Mobile Device Management Tools to enable secure and remote support and operations.
- Configure and implement enterprise device group policies. Ensure that MDM processes follow all Customer defined security practices, including identity verification prior to enrolling new devices.
- Candidate must be fully COVID vaccinated (mandatory).
- Certification: Any relevant certification (Preferred).
Job Type: Full-time
Salary: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- South San Francisco, CA 94080: Reliably commute or planning to relocate before starting work (Required)
Experience:
- End User Computing: 7 years (Preferred)
- iOS: 8 years (Preferred)
- Windows: 10 years (Preferred)
Work Location: One location
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.