OVERALL OBJECTIVE:

To perform specialized departmental clerical duties for the Children Youth and Family Services (CYFS) program within Venango County Human Services. This includes the Protective Intake Crisis Unit and the Ongoing Unit.

SUPERVISION EXERCISED

None

SUPERVISION RECEIVED

This position is formally supervised by the CYFS Director. This position functions with considerable autonomy with some instructions on daily duties.

ESSENTIAL FUNCTIONS OF THE JOB

1. Provides clerical support for the CYFS programs and its various services. This includes separate and interrelated tasks between the Protective Intake Crisis unit and the Ongoing unit under CYFS. Occasionally performs tasks for support programs such as Foster Care/Independent Living, Triple P and Outreach.

2. Acts as the primary CYFS phone responder and maintains logs. Receives and handles large call volume and transfers to the appropriate department, staff and community resources. Turns phone on and off per forwarding protocol with the 911 center.

3. Works closely with the PIC unit director on call handling. Handles callers with grievances and uses knowledge of CYFS and HS services to refer to screeners. Responds to distressed callers appropriately and refers them to emergency services if needed.

4. Checks daily for PIC Service Alerts, informs if needed, and maintains the alert binder.

5. Assigns BSU numbers for staff and external agency. Organizes the BSU binder to avoid inaccuracies. Works closely with IT department to correct digital number errors and/or correct numbers on paper.

6. Transcribes Forensic interviews, as needed. Works closely with the Clinical Manager to complete this task accurately and on time.

7. Attends Fatality meetings and writes minutes, as needed. Preps for and attends other child welfare related department meetings as needed.

8. Routinely scans and uploads case papers to CAPs database.

9. Data enters on the PIC on-call time sheets. Submits to Fiscal department in a timely manner.

10. Data enters Voter Registration information, creates, and submits report to the state.

11. Assists with annual department audit work as needed.

12. Files PIC papers, maintains PIC cabinets and helps with purging as instructed by unit director.

13. Edits template-based letters with information provided by staff. Maintains log for outgoing mail.

14. Collects and submits PIC vehicle slips. Emphasizes service based on issue and availability. Reserves vehicles for department staff per HS fleet policies and maintains vehicle calendar. Performs fleet-travel as needed.

15. Tracks CYFS shredding dates for archived charts. Checks and gains approval from program manager prior to annual purging. Submits work order to the maintenance department to assist with material movement.

16. Occasionally compiles training/outreach/provider materials for CYFS support programs and staff as provided.

17. Checks and enters data on county and state databases including but not limited to CAPs, XJail, DocuShare, etc. Learns new systems with training as and when introduced.

18. Completes all required state and agency trainings for the CYFS department.

19. Maintains and initials various logs and spreadsheets that are essential to daily operations.

20. Holds key for PIC department vehicles, cabinets, mailroom, file room, etc.

OTHER DUTIES OF JOB

1. Shares some duties with other department clerks.

2. Occasionally performs errands as needed to carry out essential job duties.

3. May occasionally oversee the work of temporary clerical staff as needed.

4. Performs other job-related duties as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

1. Must be able to speak and understand the English language in an understandable manner in order to carry out essential functions of job.

2. Must possess good communication and interpersonal skills.

3. Must possess ability to function independently, have flexibility and the ability to work effectively with clients, co-workers and others.

4. Must possess ability to maintain confidentiality in regard to client information and records.

5. Must possess the technical knowledge of operating personal computers and other office equipment with accuracy and reasonable speed.

6. Must possess general knowledge of modern office practices and procedures and ability to apply same to essential duties of job.

7. Must possess knowledge and ability to practice current and accurate usage of grammar, spelling and filing procedures.

8. Must possess ability to learn assigned clerical tasks and adhere to prescribed departmental procedures.

9. Must possess ability to perform simple math calculations with accuracy and reasonable speed.

10. Must possess ability to learn county and legal rules, procedures and practices as necessary within department.

11. Must possess ability to be able to handle a variety of clerical duties and switch from one to another throughout the workday.

QUALIFICATIONS

A. EDUCATION/TRAINING

High School diploma or equivalency plus demonstrated office/clerical and computer knowledge required. Must possess a valid Pennsylvania driver’s license.

B. WORK EXPERIENCE

Two years’ working experience in an office environment, county government or social service agency performing clerical duties, or any acceptable combination of equivalent training and/or experience.

C. CLEARANCES

· Must work in conjunction with employer to apply for Act 34 PA State Police Criminal History, Act 151 PA Child Abuse and FBI clearances prior to employment. Clearances currently possessed that are less than 4 years old will be accepted until new clearances are available. All clearances must reflect acceptable results.

· Must not appear on Preclusion Lists as defined by “Pennsylvania’s Medical Assistance Bulletin 99-11-05 Provider Screening of Employees and Contractors for Exclusion from Participating in Federal Healthcare Programs.”

· Must successfully complete pre-employment drug screening.

HOW TO APPLY

All interested, qualified county employees should contact Human Resources at 814-432-9551. An internal job posting/bid application is required.

NOTE: DURING THE SELECTION PROCESS, A WRITTEN EXAM MAY BE REQUIRED IN DETERMINING SUITABILITY FOR THIS POSITION. ALSO, CANDIDATES MUST SUCCESSFULLY PASS AN INTERVIEW.

DEADLINE TO APPLY: MARCH 06, 2023

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

VENANGO COUNTY IS A DRUG-FREE WORKPLACE.

APPLICANTS WHO REQUIRE SPECIAL ACCOMMODATIONS DUE TO A DISABILITY SHOULD CONTACT 814-432-9552 FOR ASSISTANCE.

Job Type: Full-time

Pay: $11.21 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: One location

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