We are looking to hire an experienced Dental Receptionist with a positive attitude and a bubbly personality who puts the needs of the patient first!! Hours are Monday-Thursday 8am-5pm and Friday's 8am-1pm.

Reception Management

• Open and close dental office according to office protocol

• Check the daily schedule for accuracy and provide schedule to dental team as appropriate

• Answer and respond to telephone calls with professionalism * Review supplies for reception and provide order to business manager

• Maintain petty cash Patient Management

• Maintain a professional reception area/office (organize patient education materials and magazines, straighten up the facility, oversee cleaning service schedule and duties, etc.)

• Greet and welcome patients and visitors to the practice

• Check in patients according to office protocol, verifying and updating health information

• Providing and documenting HIPAA Notice of Privacy Practices according to office policies and procedures

• Manage recall and inactive patient system

• Confirm upcoming appointments

• Schedule patients for efficient use of doctor and staff time

• Check patient back up list to try to fill in cancellation and no-show appointment times

• Collect payment from patients at time of treatment

• Schedule follow-up appointments as directed Records Management

• Gather and accurately record dental, medical and insurance information from patients

• Securely store and handle records in compliance with legal requirements, including HIPAA regulations

• Manage and update patient information via electronic health record system

• Arrange patient information (route slips, insurance verification) for the next day’s appointments

• Fulfill required consent forms for patient Insurance

• Keep patients’ insurance information up to date

• Submit treatment plans for predetermination of benefits * Prepare claim forms for patients with dental insurance

• Organize supporting materials for claim forms, such as radiographs or written narratives * Submit claim forms from office to dental benefits plans * Assist in the resolution of problems with third-party payers Billing * Contact patients with accounts overdue

• Post checks received each day

Communications * Sort, organize and distribute mail: * New patient and referral thank you notes * Other correspondence as directed by the dentist

• Run patient recall cards at the beginning of every month

• Send patient 1 year recall letter at the beginning of every month Customer Service

• Explain treatment plans to patients, fulfill all required consent form and explain cost estimates to patient

• Follow up with non-responsive patients to provide further information as necessary Office Participation

• Be an active participant in team meetings

• Perform other tasks as assigned by the dentist

Education/Experience Requirements: * High school diploma or equivalent * 2 years’ office experience required * Working knowledge of computers for word processing, scheduling, insurance claims processing and records management. Dentrix knowledge preferred.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: One location

Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.