The Heritage Health Dental Assistant Supervisor oversees the day to day clinical operations. The Supervisor is responsible for orientation and competency training for Dental Assistants. In addition, the Dental Assistant Supervisor provides high quality dental care in accordance with national guidelines to all Heritage Health's patients in a culturally competent manner. The Dental Assistant Supervisor increases the efficiency of the dentist during a variety of dental treatment procedures. Dental assistants possess strong communication skills and perform tasks requiring both interpersonal and technical skills. The Heritage Health Dental Assistant's primary duties include (but are not limited to) chair side assisting, sterilization, seating patients, taking radiographs and other basic dental assistant duties. Provides quality customer service to all Heritage Health patients in the check in and check out process. Works closely with dental assistants and dentists to ensure patient visits processed in timely manner.

The Dental Assistant Supervisor must obtain certification in an accredited dental assisting program and have expanded dental functions certification and have a desire to work in public health care. Experience with Dentrix and Dexus preferred. Two years' supervisory experience preferred. CPR certification or must obtain within 90 days of hire.

Key Success Factors:

Familiar with standard concepts, practices, and procedures within dental assisting. Able to work independently, but also within a group, contributing to the efforts of the entire team. Able to receive detailed information through oral communications, express or exchange ideas by verbal communications. Able to work with frequent interruptions and to respond appropriately to unexpected situations. Excellent listening and social skills. Able to interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems.

Essential Functions:

• Oversees the day to day back office dental operations at the health centers and Mobile Unit including ensuring adequate staffing, lunch and breaks are taken in accordance with policy, personnel oversight (hiring, conducting performance appraisal and disciplining when appropriate), fosters collaborative relationships with the clinicians, and ensures smooth workflows for patients/staff.
• Assist the dentist or dental hygienist in the administration of treatment through fourhanded practices at chair side.
• Maintains responsibility and obligation primarily to the dentist.
• Provide for adequate and thorough orientation for all new dental assistant employees at the Dental Clinic.
• Provide Dental Assistants with proper instructions prior to use of all new equipment at Dental Clinic and ensures compliance with Manufacturer's Instructions for use (MIFU)
• Communicate continuously, using various channels, with dental staff regarding clinic changes.
• Monitors team performance to ensure site goals are being met; teams are following Heritage Health policies and procedures. Initiates actions to help drive team performance. Schedule Dental Assistants to ensure coverage whenever the clinic is in operation.
• Prepares and coordinates clinic schedules of dental assistants, and apprentices
• Train all dental assistants in the use of Dentrix and Ensures proper documentation is conducted by all clinical support staff in the electronic health and dental records in a timely manner
• Ordering Supplies and inventory management; works with multiple dental distributors and maintains relationships to ensure adequate pricing and complies with budget restrictions.
• Prepares/reviews requests for equipment, supplies and services for assigned area; maintains inventory records
• Develops clinic procedures and updates reference manual
• Assists dentists and dental assistants with emergency care of patients in the clinic.
• Handles acute treatment crisis intervention.
• Assures all instruments, charts, and radiographs are available in the operatory prior to start of dental treatment. Applies knowledge of proper armamentarium of all procedures.
• Passes proper instruments, at correct times, for a variety of treatment procedures.
• Takes blood pressure and vital signs. Reviews health history with patients.
• Answers telephone, schedules appointments, and checks patients in and out.
• Provides post-operative oral care instructions to patients following surgery or other dental procedures.
• Provides oral hygiene instructions to maximize optimal oral health and encourages patients to achieve excellent home care.
• Assures proper asepsis techniques are followed.
• Develops infection control protocol, properly sterilizes instruments and equipment following
• Follows OSHA guidelines and coordinates team training and oversees compliance from dental team.
• Ensures all logs, and quality controls maintained. Completes all weekly and monthly maintenance on all dental equipment .
• Regular and predictable attendance is an essential function of this position.
• Participates in management conferences and CE training as well as coordination and participation in staff in-service training as requested by the Dental Director
• Leads department meetings and participates in daily huddles
• Performs all expanded functions to which he/she is certified including:
• rubber dam placement and removal;
• retraction cord placement and removal;
• placing temporary restorations;
• placing and removing matrix band and wedge;
• placing liners and bases in cavity preparation;
• pit and fissure sealants;
• coronal polish and fluoride application;
• suture removal;
• fabrication of provisionals;
• administration of nitrous oxide.
• Other duties as assigned, Including supporting the Heritage Health Mission and Values.
  

PI216799620