Company Name: King Soopers
Position Type: Employee
FLSA Status: Non-Exempt

Create an outstanding customer experience through demonstrating and encouraging exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Drive the customer service booth/money services department to achieve performance goals and ensure execution of best practices and standards. Provide training and coaching to bookkeepers and oversee accounting and cash management. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Train new bookkeepers on best practices for accounting while focusing training on daily, Sunday weekly, and self-checkout (SCO) balancing
• Follow up on all audits and provide additional training when needed
• Provide ongoing training for backup bookkeepers with limited exposure
• Communicate and train any new changes to accounting processes
• Monitor proper accounting processes to reduce cash loss
• Review Regional Accounting Service Center (RASC) SharePoint and research over/short opportunities, providing coaching and training as appropriate
• Identify process opportunities and system issues and communicate with General Office (GO) for resolution; identify issues and notify and partner with Asset Protection on concerns
• Complete any forensic deep dive requests from Asset Protection or RASC
• Communicate over and short opportunities to the stores and work with them to investigate
• Review all action panels each day and communicate areas of research needed to be performed by the store as required by RASC
• Complete period and quarter general ledger review; work with RASC to review all R Entries
• Oversee AML booth record keeping ensuring required record retention and compliance; perform Smart Safe audits
• Act as an emergency backup if a store is without the primary or secondary bookkeeper
• Adhere to all local, state and federal health and civil codes
• Support service expectations for Friendly, QueVision, money services, self-checkout and other key areas
• Reinforce safety programs by complying with safety procedures; identify unsafe conditions and notify store management
• Oversee and manage the efficient operations of all customer service booth and money service functions and activities
• Travel to other store locations for the purpose of training associates and auditing best practices
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• Any retail or customer service experience
• Must be 18 or older
• Effective written and oral communication skills
• Knowledge of basic math (e.g., counting, addition, and subtraction)
• Ability to handle stressful situations

Desired Previous Experience/Education

• High School Diploma or GED
• Any experience as a bookkeeper, service desk associate, or front end manager

Education Level: High School Diploma/GED Desired
Required Travel: Up to 75%
Required Certifications/Licenses: None
Position Type: Full-Time
Regions: Mountain

States: Colorado
Keywords:

Jobs at King Soopers: The final rate of pay is determined at store level based on prior equivalent work experience.

To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

Below is a list of benefits we offer our associates.

Health & Well-being Benefits:

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:

• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Eligible for annual bonus
• Associate discounts

Growth and Development Benefits:

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: CO || Denver || 65 Tejon St || 80223 || King Soopers || None || Front End; Operations || Employee || Non-Exempt || Full-Time || None