Customer Service Representative - Phoenix-area ONLY Job at Valor Global
MUST LIVE in Phoenix, AZ, equipment provided prior to day 1, remote work thereafter.
At Valor Global, the core of our business model lies in the principle of positive consumer engagement; we pride ourselves on our commitment to our customers.
This position offers multiple flexible shifts to choose from, does include nights and weekends!
Preferred but not required to have customer service experience in a call center setting
What you’ll do:
- Assist callers by phone with account management regarding a number of inquiries
- Provide an iconic customer experience and execute calls with empathy
- Execute chat messaging and typing skills with customers
- Absorb skills and techniques in training and apply them to your calls
- Take and process information with accuracy
- Meet personal performance goals
What we look for:
- Strong sense of integrity and commitment to customer satisfaction
- Ability to establish rapport and credibility
- Outstanding communication, listening, and customer service skills
- Ability to maintain a pleasant, patient, and friendly demeanor
- Possess a strong work ethic and team player mentality
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