Falcon Services, Inc. in Portland, OR is looking to hire a full-time Customer Service Representative - Dispatcher to assist our customers, dispatch technicians, and complete administrative tasks. Do you enjoy meeting new people? Do you have dispatch experience? Would you like to work for a company that is open and supportive? If so, please read on!

This administrative position earns a competitive wage of $20 - $25 per hour. We provide generous benefits and perks, including paid holidays after your first year, paid birthdays, an annual bonus, ALFAC, weekly pay, Christmas dinners, ongoing training, and fresh morning coffee. If this sounds like the right opportunity for you, apply today!

ABOUT FALCON SERVICES, INC.

Falcon Services is a locally owned home services company offering a diverse and experienced background in both residential and light commercial contracting. Regardless of scale or budget, we work diligently to ensure that a highly positive customer experience is delivered with each and every project. Embracing our core values of honesty, integrity, trust, and reliability, our professional team plays a vital role in maintaining our extremely positive reputation. Because they deliver top results for our clients, we proudly offer them competitive pay, fantastic benefits and perks, and a supportive company culture.

A DAY IN THE LIFE OF AN CUSTOMER SERVICE REPRESENTATIVE - DISPATCHER

In this administrative position, you are vital to the success of our operations. You cheerfully and professionally correspond with our customers in person, over the phone, and through email. Based on their needs and the schedules of our technicians, you book appointments for both new and returning clients. Acting as a liaison between our clients and our crew, you competently dispatch the right technicians to each job.

After booking appointments, you coordinate with utility companies to ensure that gas and electric work is completed on time. You also handle a variety of administrative tasks, such as pulling permits, updating accounts, and scheduling inspections. As jobs progress, you keep an open line of communication with technicians, supervisors, and customers. Extremely attentive to detail, you keep accurate records for every job. You love working with our customers and find satisfaction in keeping projects running smoothly!

QUALIFICATIONS FOR AN CUSTOMER SERVICE REPRESENTATIVE - DISPATCHER

• Scheduling and dispatch experience
• Computer proficiency
• Phone skills

Do you have top-notch time management skills? Are you dedicated to learning and improving? Do you approach your work with honesty and integrity? Are you highly organized? Do you have excellent communication skills, both verbally and in writing? Are you a team player? If yes, you might just be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this phone job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 97225