Customer Service Representative (CSR) Job at Papillon Airways
Come work for Papillon Airways at Grand Canyon West on the Hualapai Reservation in AZ. We do provide a shuttle from Boulder City to the worksite.
Papillon Airways is currently looking for full-time a Customer Service Representatives (CSR) at its Grand Canyon West location on The Hualapai Indian Reservation in Arizona. We are searching for self-motivated, hard-working candidates who will care about our employees, our equipment, and our customers to fill the position.
The right candidate for this position must be a team player, friendly, dependable, responsible, and can follow directions. Must speak concisely and clearly, and have a good command of the English language, as you will be required to communicate with guests and coworkers. Must be punctual, have excellent work ethic, and pays attention to detail. This is an entry level position.
Duties and Requirements:
- Adhere to safety protocols and Company Standard Operating Procedures (SOP)
- Check-in and weigh guests
- Give aircraft safety briefings to guests
- Must be able to work in fast pace and stressful work environment
- General data entry computer skills
- An aptitude for basic mathematics and multi-tasking
- Perform other reasonable job duties as requested by Supervisors
- Exemplary customer service skills. Must be very personable and should enjoy engaging with the public.
- Must pass drug test and background check.
- Must have valid driver’s license.
Schedule:
- This position is scheduled 10 hour workdays, 4 days on, 3 days off
Work Location: Grand Canyon West Rim
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- 401K
- Employee discount
- Transportation from Boulder City to Grand Canyon West
- Unique and diverse work environment
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 10 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
COVID-19 considerations:
Our top priority continues to be the health and safety of our guests, employees, and pilots! We maintain a sanitized environment at all our terminals by disinfecting all surfaces and conducting a deep cleaning each night. Mask usage is optional.
Application Question(s):
- We get many tourists from foreign countries. Please list any languages you fluently speak.
- Are you willing to work full-time at our Grand Canyon West Base? This job is at Grand Canyon West in Arizona. We provide transportation from Boulder City to our Grand Canyon West Base.
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
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