Are you interested in a position that is challenging and innovative? For over 75 years, Oil States Industries, Inc. has been a highly respected technology and solutions pioneer manufacturing diverse products for offshore platforms, subsea pipelines, defense, and general industrial applications worldwide.

Oil States Industries, Inc. recognizes that our diverse workforce is our greatest asset. We offer a competitive pay package, including an annual incentive bonus program for all employees. When we contribute to the company’s success, we all win.

Sounds pretty great, doesn’t it? Come join our team!

Oil States is currently looking for qualified candidates for the position of Inside Sales & Customer Service.

POSITION SUMMARY:

Support the sales and distribution programs of the division.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receive and process customer and distributor orders by phone or fax.
• Enter sales orders and invoices into the manufacturing system.
• Issue verbal or written quotes.
• Research backordered part status when requested by customer or distributor.
• Maintain product files and prints.
• Manage stock orders to reps and distributors.
• Generate invoices.
• Mail & Email customer invoices daily.
• Prepare and file office copies of billing documents.
• Maintain customer files.
• Update and produce weekly reports including special Customer required reports.
• Acquire information about product inventory; determine material inventory and availability including purchasing lead time.
• Assist A/R in corresponding with customers on setting up new accounts and collecting past due invoices.

OTHER DUTIES AND RESPONSIBILITIES

• Maintain computer database of division customers and distributors.
• Issue credit applications to new customers.
• Create labels for occasional UPS shipments.
• Maintain and order office supplies.
• Heavy data entry.
• Perform other duties as assigned by supervisor.

QUALIFICATION REQUIREMENTS:

• High School diploma or GED equivalent.
• Minimum two years general office experience with at least one year of combined purchasing, customer service, and phone reception.
• Proficient with Windows software, including Outlook, Excel and Word.
• Working knowledge of Glovia or other ERP system preferred
• Working knowledge of Master Control or other document control system a plus
• Basic mathematical capabilities such as addition, subtraction, division and multiplication.
• Good verbal and written communication skills.
• Capable of handling responsibility.
• Ability to multi-task
• Ability to work in a team-based environment.

PHYSICAL REQUIREMENTS

• Use of a computer, telephone and other office equipment, including copier/scanner, etc.
• Prolonged sitting.
• Frequent standing and walking
• Occasional stooping, carrying, reaching and bending.
• Some moderate lifting in excess of 20 pounds.

Be part of what’s next at Oil States Industries, Inc.!

An Equal Opportunity Employer

An E-Verify Employer
Un empleador de E-Verify

Experience

• 2 year(s): Minimum two years general office experience with at least one year of combined purchasing, customer service, and phone reception

Education

• High School/GED or better

Skills

• New Acounts
• Invoicing
• Inventory Records
• Inventory
• Verbal Communication
• Teamwork
• Planning and Organizing
• Organizational Skills
• Microsoft Word
• Microsoft Outlook
• Microsoft Office
• Microsoft Excel
• Basic Math
• Attn to Detail
• Data Entry Experience
• Customer Service

• Oil & Gas Industry Experience
• Microsoft PowerPoint
• Master Control
• Glovia Software

Behaviors

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Functional Expert: Considered a thought leader on a subject
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Leader: Inspires teammates to follow them

Motivations

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

• Peer Recognition: Inspired to perform well by the praise of coworkers
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Financial: Inspired to perform well by monetary reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)