Customer Service Representative Job at FHIA Remodeling
Overview:
Are you looking to become part of a team that excels in delivering world-class services? Here at FHIA, we believe in creating your success by starting you on a journey where you can grow and excel with us. That's why we provide an environment focused on openness, inclusion, trust, and respect. Here, you'll discover a workplace where we aim to help turn your talent, skills, and drive into a rewarding career in sales. We value your hard work, integrity and commitment to not only improve the quality of life for our customers, but to representing FHIA as a best-in-class service provider. When working with FHIA, you’ll become part of a family that supports each other while disrupting the industry.
Who We Are:
FHIA Remodeling is the premier home remodeling company to Florida residents statewide. By using leading products and workmanship guarantees since 2006, we’ve had the privilege to install our trademark home remodeling projects in over 100,000 happy homes across the state. We were founded to address a recurring problem in the home improvement market: the inconsistency of experiences that customers face when they hire a contractor to remodel their home. We heard an echoing theme amongst consumers that they were generally unhappy about their remodeling experience - the product they received was different than the product they were sold, the project took much longer than expected, they had service issues after the installation was complete, and a variety of other disaster stories. We at FHIA set out to solve this problem by bringing together a national network of best-in-class home remodelers who provide a great experience for their customers, from start to finish, because of this FHIA has proudly been recognized the #1 remodeling company in Florida by Remodeling Magazine three years in a row.
When you join the FHIA team- which has doubled in size in the past year- you’ll be part of a family-oriented company that is invested in your future. Our people are driven to succeed, eager to learn and have a positive attitude. Our company culture is built on a unique combination of high-achievement and fun which is why we have over doubled in size in the last 2 years. We believe in creating a rewarding environment for professionals to grow their career and expand their opportunity.
Responsibilities:
FHIA Remodeling is hiring Customer Service Sales Representatives for our Homeowner Relationship call center in Ft Lauderdale, FL with base of $15.00 per hour plus uncapped bonuses based on performance- our average call center representatives earn an additional $2500.00 to $5000.00 per month. If you are dedicated and hardworking and you are looking for a career opportunity where you can grow and be developed, don't wait! You don't want to miss out on this opportunity to join one of the fastest growing remodeling companies in the United States!
Are you looking to become part of a team that excels in delivering world-class services? Here at FHIA, we believe in creating your success by starting you on a journey where you can grow and excel with us. That's why we provide an environment focused on openness, inclusion, trust, and respect. Here, you'll discover a workplace where we aim to help turn your talent, skills, and drive into a rewarding career in sales. We value your hard work, integrity and commitment to not only improve the quality of life for our customers, but to representing FHIA as a best-in-class service provider. When working with FHIA, you’ll become part of a family that supports each other while disrupting the industry.
Who We Are:
FHIA Remodeling is the premier home remodeling company to Florida residents statewide. By using leading products and workmanship guarantees since 2006, we’ve had the privilege to install our trademark home remodeling projects in over 100,000 happy homes across the state. We were founded to address a recurring problem in the home improvement market: the inconsistency of experiences that customers face when they hire a contractor to remodel their home. We heard an echoing theme amongst consumers that they were generally unhappy about their remodeling experience - the product they received was different than the product they were sold, the project took much longer than expected, they had service issues after the installation was complete, and a variety of other disaster stories. We at FHIA set out to solve this problem by bringing together a national network of best-in-class home remodelers who provide a great experience for their customers, from start to finish, because of this FHIA has proudly been recognized the #1 remodeling company in Florida by Remodeling Magazine three years in a row.
When you join the FHIA team- which has doubled in size in the past year- you’ll be part of a family-oriented company that is invested in your future. Our people are driven to succeed, eager to learn and have a positive attitude. Our company culture is built on a unique combination of high-achievement and fun which is why we have over doubled in size in the last 2 years. We believe in creating a rewarding environment for professionals to grow their career and expand their opportunity.
Responsibilities:
What You’ll Do:
Place outbound sales calls from strong/warm generated leads- Manage leads by tracking, following up, and closing sales to achieve sales and productivity objectives
- Be the liaison between potential customers as an inside sales representative in our team
- Perform direct sales and selling techniques for home remodeling and all of our products
- Help customers set free in-home consultations over multiple contact channels; including both outbound and inbound calls
- Promotion of company products and services to prospective and existing clients, providing excellent customer service
What You’ll Bring:
- Experience doing outbound and inbound calls
- Providing customers an amazing experience over the phone
- Excellent computer and phone skills with attention to detail
- Positivity, Flexibility, Determination and a persuasive personality
- High energy and willingness to learn
- Must be tech-savvy and familiar with data entry and Microsoft Office
- Must have open scheduling availability
- Weekends needed, two days off during weekdays
- Available schedules 12-4pm, 4-8pm
What Can We Offer You:
- Guaranteed hourly of $15.00/hr plus performance bonuses
- Top agents can earn an additional $2500.00 to $5000.00 in bonuses
- Part-time opportunities available
- Leadership advancement available within 3 to 6 months
- Hiring Immediately
FHIA provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.