Customer Service Representative Job at Edustaff

Edustaff Midwest City, OK 73110

$50,000 - $55,000 a year

Hours: Working Hours: 6:00 am – 2:30 pm (varies)

Normal Work Time: 40 hours per week during school year

Summary: The field based District Service Representative (DSR) is suited for a motivated, self-driven professional that would enjoy independence, in-state traveling, diversity of position responsibilities, and working with school administrators. This position consists of work mostly during the school year with the perk of a reduced schedule during June and July. The DSR works with new employee candidates for on-boarding and training for multiple employee classes in public schools. Also, this position assists in general positional dispatching and basic employee handling. Mid-Del School District is the primary district client at this time.

Responsibilities:

· Coordinate with Home Office on all documentation flow.

· Develop intimate knowledge of processes, procedures & database applications.

· Monitor dispatching system and place jobs as necessary each morning.

· Assist “emergency hires” as needed.

· Assist in preparing and sending of marketing material and letters.

· Attend job fairs, college fairs, workshops, associations, etc.

· Post openings in multiple media avenues.

· Contact, track and assist applicants through application process.

· Develop new and execute recruiting efforts.

· Monitor the weekly recruiting efforts report.

· Present two-hour workshop to new applicants.

· Inform and assist Team Director and/or HR with any concerns developing in region expressed by the school district, employees and/or applicants.

· Follow proper protocol for file flow after workshops.

· Preform other duties as assigned.

Qualifications:

· Bachelors required in business, teaching, or similar field.

· Attention to detail in composing, typing, and proofing materials.

· Ability to operate standard office equipment.

· Knowledge of office administration procedures.

· Excellent customer service phone skills.

· Exhibited excellent presentation skills.

· Ability to maintain confidential materials.

· Proficiency in Microsoft Word and other Microsoft programs.

Travel Expectations: At least 1-3 days a week during high volume times

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Work setting:

  • Hybrid remote

COVID-19 considerations:
Following CDC recommendations.

Experience:

  • Recruiters & Staffing Occupations: 1 year (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: Hybrid remote in Midwest City, OK 73110




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