Title: Client Service Representative
Location: Chicago, IL 60603 - HYBRID!
Duration: 6 Months
Pay Range: $23/hr - $27/hr
Job Description:
- Lead and manage the product implementation process for new and existing clients.
- Identify, implement, and lead innovative, complex, large-scale client onboarding solutions focused on end-to-end ownership of the client experience
- Provide subject matter expertise for implementations, products and services, and training requirements to external clients and internal stakeholders
- Lead collaborative dialogue with the client, sales team, and subject matter experts to develop an implementations project plan tailored to the complex and dynamic needs of multi-entity, multijurisdictional
clients.
Job Type: Contract
Pay: $24.00 - $27.00 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Chicago, IL 60603: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Customer relationship management: 2 years (Preferred)
Work Location: In person
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