Customer Service Representative Job at DHL | Supply Chain
Start at $19.00 per hour PLUS $2,000 NEW HIRE BONUS- NO EXPERIENCE REQUIRED!
Come work for a dynamic international company, the leader in worldwide logistics and supply management!
Come work for a dynamic international company, the leader in worldwide logistics and supply management!
- Medical, Dental, and vision benefits at a very low cost available on your 30th day of employment
- 401(k) with company match
- Cash payout for good attendance
- Tuition reimbursement program
- And so much more!
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
- Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
Required Education and Experience:
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.
Brand: DHL
Address: 1055 W Highway 34 Aurora, NE - 68818
Property Description: 1559 - Aurora NE MWRC
Property Number: 1559
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