Customer Service Representative Job at Arctic Falls
Arctic Falls Cedar Grove, NJ 07009
Customer Service (Cedar Grove, NJ)
Full Time
Arctic Falls and Java Bar Coffee have a great opportunity with our growing bottled spring water and coffee service company for a versatile individual.
Quality people and a team environment fueled by growth, achievement, and a commitment to customer satisfaction are the core of our success.
As Customer Service representative your tasks will include:
Interacting with customers via telephone to take orders and respond to inquiries about products, services and collect funds.
Being a primary contact for our customers and be responsible for ensuring that customer needs are fulfilled.
Support sales and operations team members to ensure that our vision of enhancing the customer experience
Handle customer questions, provide appropriate solutions and alternatives; follow up to ensure resolution
Perform additional functions that may be assigned at the discretion of management
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction
Our Representatives must possess the following characteristics: - Courteous & Professional - Excellent communication skills - Fast Learner - Detail oriented - Flexible - Good follow through - Team player attitude.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
Schedule:
- Monday to Friday
Work Location: In person
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