Customer Service Representative Job at AMSOIL
AMSOIL INC. has an exciting opportunity as Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin.
Core Responsibilities:
Equal Opportunity Employer/Veterans/Disabled
AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Core Responsibilities:
- Provide outstanding customer service over the phone and through email
- Accurately enter customer orders over the phone into online management system
- Provide pricing information to customers as well as inform customers of new products and make suggestions
- Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products
- Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and other customer service initiatives
- Coordinate various administrative tasks between calls such as establishing new customer accounts, processing internet transactions, and reviewing and qualifying account applications
- High School diploma or equivalent
- Minimum of 1 year of customer service experience
- Strong public relations and customer service skills
- Ability to communicate effectively, courteously, and professionally
- Strong skills in operating a computer with proficiency in Microsoft Office Suite
- Ability to multi-task and demonstrate attention to detail while coordinating tasks between calls
- Must be able to sit at a desk and work at a computer for long hours
- Available 40 hours/week, Monday - Friday between the hours of 7 a.m. - 7 p.m.
- Experience working in a call center environment
- Paid time off and paid holidays each year
- Employee bonus program
- 401(k) with company match
- Paid life, short-term disability, and long-term disability insurance
- Competitive health benefits
- Health savings account (HSA) and flexible savings account (FSA) options
- Affordable group dental, vision, critical illness, and accident insurance
- Corporate gym membership
Equal Opportunity Employer/Veterans/Disabled
AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.