Customer Service Representative Job at AMN RPO for Conifer
AMN RPO for Conifer Alabaster, AL 35007
$14 - $16 an hour
JOB SUMMARY
Responsible for greeting patients, accepting demographic and insurance information and verifying insurance. Paid training, entry level accepted!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
- Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
- Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
- High School Diploma or GED required
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Pet insurance
- Referral program
- Tuition reimbursement
- Vision insurance
- Wellness program
Healthcare setting:
- Hospital
Schedule:
- Monday to Friday
- Rotating shift
- Rotating weekends
Application Question(s):
- Have you ever worked for Tenet/Conifer Health Solutions, CHI, National Medical Enterprises, or American Medical International or any of its subsidiaries? If the answer is YES, when?
- What is a good email address to use to further communicate about this position?
- The pay for this position is between $14 and $16/hour; is that something you could accept if offered a position?
- DISCLAIMER: If offered a position with Conifer Health, a drug screen is part of the onboarding process. In order to continue the process, you must test NEGATIVE at that time for all substances tested for, including marijuana. No exceptions.*
- This facility is under a Covid 19 vaccine mandate. Are you fully vaccinated (both doses)?
Education:
- High school or equivalent (Required)
Work Location: In person
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