Customer Service Account Representative Job at Priority Envelope
Priority Envelope, Inc, a leading supplier of custom envelopes, is a customer-focused, integrity-based organization where we provide solutions for our customers and do the right thing for our team members.
We have an open opportunity for a Customer Service Account Representative.
Job Description:
Customer Service Account Representative is responsible for:
- Communicating with customers through various channels while acknowledging and resolving customer inquiries.
- Enter job specifications into our system to generate detailed job tickets utilizing knowledge of production process, machine capabilities and industry terminology.
- Generate prices quotes and estimates in collaboration with estimating and sales departments.
- Work with customers and pre-press department on art and graphic files.
- Monitor jobs throughout production stages to meet target ship dates and communicates status of jobs to sales staff and customers.
Working towards our goal of being our Customers Best Supplier, you will collaborate on decisions, work within welcoming teams, and share in a strong sense of pride for the work that is done!
Qualifications:
High school diploma or equivalent is required. Minimum of 1-2 years experience in a custom manufacturer customer support or client services position is required. Proven track record of excellent written and verbal communications skillswith theability to communicate at all levels within the organization while maintaining a customer focus attitude and ability to adapt and respond to ever changing situations will be required.
Post Offer/Pre-Employmentl/Drug-Screen
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Profit sharing
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Plymouth, MN 55441: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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