Customer Marketing Manager Job at Gordon Food Service
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
The Customer Marketing Manager oversees strategic marketing activity and support for key Gordon Food Service customers and internal teams in alignment with divisional goals and objectives. Manages customer-facing teams of marketing specialists in the areas of business solutions, culinary, and product, in an assigned region.
What you will do:
- Drives relevant business, culinary, and product solutions to key customers through the activities of the customer marketing team(s).
- Aligns strategies and activities to complement the initiatives of the Sales and Marketing teams, with the ultimate goal of increasing the overall market share of Gordon Food Service.
- Supports the planning and execution of industry, sales and marketing events, divisional sales and marketing meetings, marketing campaigns, and food shows that align with the long-range plan and divisional goals.
- Ensures consistent and relevant product, culinary, and business solution training for sales and specialist teams.
- Determines and appropriately manages the budget and expenses of the customer support team in the assigned region.
- Manages a team of divisional customer-facing specialist(s). May interview, hire, train, and retain staff. Conducts performance monitoring of staff, initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate for the department. Mentors, motivates, and develops staff and acts as a role model and resource to them. Develops succession plans.
- Performs other duties as assigned.
Leading candidates will have:
- Bachelor’s degree plus 5 years previous marketing and/or food service sales experience -or- 8 years previous marketing and/or food service sales experience in lieu of a bachelor’s degree.
- Must maintain a valid, unrestricted state driver’s license and safe driving record per GFS policy.
- Bachelor degree in Marketing, Business, or related field preferred.
- Excellent customer service, mentoring, interpersonal and communication skills.
- Must be able to develop, refine, communicate, and implement plans and to set and define goals.
- Must maintain knowledge of industry trends and be able to provide training on the technical aspects of commercial or non-commercial segments.
- Must have industry and segment knowledge and be able to analyze and interpret data.
- Must have good time management, administration, and organizational skills.
- Must be able to build relationships, network, influence, and link resources to plan and execute business practices.
- Must have the ability to multitask and be able to work exceptional hours including evenings and weekends
- Be willing to take on new responsibilities with a strong desire to succeed.
- Develops solutions to complex problems that require the regular use of ingenuity and innovation. Ensures solutions are consistent with organization objectives
BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Gordon Food Service is an equal opportunity employer.
All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here:
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.
All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and drug tests all employees.
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