Please complete application located on Juneau County Website:

https://www.co.juneau.wi.gov/employment.html

Position Title: Crisis /Adult Protective Services Worker

Department: Human Services

Reports To: DHS Clinic Manager GRADE: 17

SALARY RANGE: See current wage scale

POSITION: Full Time, Non-Union, and Non-Exempt

PURPOSE OF POSITION

The Crisis/Adult Protective Services (APS) Worker responds to emergency mental health and Alcohol and other Drug Abuse (AODA) related crises, and participates in a rotating, on-call schedule. This position also serves frail elders, adults with physical disabilities, adults with developmental disabilities and other vulnerable adults in Juneau County in order to promote their safety and wellbeing.

It is the policy of Juneau County that employees will not accept any other employment which will conflict with their job responsibilities or is incompatible with the proper discharge of his/her official duties or would impair his/her judgment. Therefore, all employees accepting this position must disclose and obtain permission for any other employment activities, especially those of similar nature and function.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required or assigned.

• Perform Elder and Adult at Risk assessments, intervention and reporting.
• Evaluate, collaborate and complete annual WATTS reviews, adult guardianships and protective placements.

• Assess functional/cognitive/health and safety needs of vulnerable individuals.
• Develop and monitor an individualized service plan, within the framework of an interdisciplinary team including the member and family, considering responsible use of resources in designing services and choosing providers.
• Work collaboratively with medical and family service providers, the Aging and Disability Resource Center, the legal and law enforcement systems, Economic Support, other Crisis & APS workers, and Department and County staff.
• Assist consumers in identifying resources.
• Follow organizational protocols and procedures.
• Provide case management for clients, including Targeted Case Management as assigned.
• Responsible for proper documentation according to policies and procedures.
• Participate in quality assurance and quality improvement activities as well as other assigned program development projects.
• Follow Universal Precautions and all other OSHA required programs and procedures.
• Intervene in emergency mental health and AODA crisis situations.
• Ability to establish rapport with clients.
• Ability to exercise good judgment.
• Conduct crisis assessments to obtain pertinent social history data.
• Create crisis and safety plans including intervention and prevention steps to avoid unnecessary out of home placement and/or hospitalization.
• Provide linkage and follow up for clients accessing the crisis system.
• Respond to emergency situations in the office and community, including daytime crisis on-call. Participate in 24-hour emergency coverage as directed.
• Complete required record keeping according to state, federal, billing and agency requirements.
• Considerable knowledge of risk factors, protective factors and assessing suicidality among youth and adults.
• Coordinate with inpatient psychiatric facilities to determine the best course of direction for individuals detained on a Chapter 51.
• Arrange work schedule as necessary or directed to meet program and consumer service needs.
• Represent Juneau County Department of Human Services in the community at large through professional interaction, clinical consultation, public speaking, media presentations and participation in community advisory groups as requested.

• Comply with applicable Federal and State laws, administrative rules, established agency procedures and accepted professional standards.
• Participate in on-going training, maintaining contemporary knowledge to ensure compliance with Federal and State regulations.
• Maintain the confidentiality of client information and protected health information as required by State and Federal regulations, including the Health Insurance Portability and Accountability Act of 1996 (i.e. HIPAA).

MINIMUM TRAINING AND EXPERIENCE REQUIRED TO PERFORM

ESSENTIAL JOB FUNCTIONS

• Bachelor’s degree in Social Work or human service related field required. State of Wisconsin Social Work certification, or ability to obtain social work certification within three years of hire date, preferred.
• Two years of experience working with elders, persons with disabilities and/or diagnosed mental illness/AODA preferred.
• Knowledge of State statutes and requirements related to Wis. Stats 51, 54 and 55.
• Working knowledge of computers, computer programs, typing and data entry.
• Current WI driver’s license, valid vehicle insurance and unlimited access to reliable transportation.

PHYSICAL AND MENTAL ABILITIES REQUIRED TO PERFORM

ESSENTIAL JOB FUNCTIONS

Language Ability and Interpersonal Communication

• Ability to comprehend and interpret a variety of documents including client psychological assessments, medical diagnoses and medication recommendations, financial reports, letters and memos, State and Federal rules and regulations manuals, professional journals and papers, job applications, insurance forms and budget sheets.
• Ability to prepare and maintain a variety of documents including client service plans and recommendations, program evaluations, client assessments and treatment plans, therapy notes, elder and adults at risk WITS reports and court reports/documents.
• Ability to record and deliver information, explain procedures and instruct staff and clients.
• Ability to communicate effectively with clients, supervisor, physicians, other health professionals, law enforcement, the general public, hospital, clinic, school personnel and department staff both in person and in writing.

Mathematical Ability

• Ability to add, subtract, multiply, divide and calculate decimals and fractions.
• Ability to compare, count, differentiate, measure and/or score data and information.
• Ability to classify, compute, tabulate and categorize data.

Judgment and Situational Reasoning

• Ability to lead others and reinforce positive/healthy behaviors.
• Ability to apply abstract thinking to perform tasks.
• Ability to work independently.
• Ability to interpret and follow a variety of instructions in written, oral, diagram or schedule form.

• Ability to use objective and autonomous judgment frequently in non-routine to occasionally highly unstable situations, including encounters with potentially suicidal and violent clients.
• Ability to make decisions regarding implementation of client service and treatment plans, including decisions regarding client safety, rights and placement.
• Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to analyze data and information using established criteria, in order to define consequences of action/inaction and to consider and select alternative solutions.

Physical Requirements

• Ability to coordinate eyes, hands, feet and limbs in operating educational aids and office equipment.
• Ability to exert moderate effort in sedentary to light work including stooping, kneeling and crouching. Ability to lift and carry.
• Ability to recognize and identify degrees of similarities and differences between characteristics of colors, forms, sounds, odors, textures, etc. associated with objects, materials and ingredients.
• Ability to physically respond to a variety of settings to provide services, including offices, community locations, private residences, jails, hospitals, clinics, etc.
• Ability to operate a motor vehicle.

Environmental Adaptability

• Ability, in regard to environmental factors such as temperature variations, noise, disease, and/or dust, to work under moderately safe and uncomfortable conditions.
• Ability to visit environments with a moderate risk for physical harm.

Job Type: Full-time

Pay: $21.45 - $31.49 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Mauston, WI 53948: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Work Location: One location

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