Education: Requires a High School Diploma or General Education Degree (GED)

Experience: Requires two or more years of retail sales experience with a track record of success preferably in one of the following industries: Agriculture equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment/machinery, small engine and accessories.

Requirements

• Must be willing to work beyond regularly scheduled hours to meet customer demands
• Valid driver's license
• Significant local travel to current and potential clients
• Ability to lift and handle heavy loads of up to 70 pounds
• Ability to work outside in inclement weather
• Excellent verbal and written communication skills
• Professional demeanor and representation of the company
• Ability to multi-task
• Ability to analyze and conclude
• Flexibility
• Ability to work independently with limited supervision
• Goal oriented and able to provide exceptional customer service

Work Environment

• While traveling may have contact with hazardous materials and drive/travel and work in adverse weather conditions

Physical Activities & Requirements

While performing the essential job functions of this position, the following is required:

• Continuously drive, manual dexterity (fingers and hands), reach with arms and hands, stand, repetitive motion feet and hands, pull, push, lift, carry 10-70 pounds unassisted, walk
• Frequently sit, twist back and neck
• Occasionally balance, bend, crouch, kneel

Must be able to speak to co-workers and customers regarding day-to-day business operations.

Tools & Equipment

Computer, printer, phone

Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations.

General Summary

Essential Job Functions

• Begin each workday with a positive attitude by encouraging each counter person to meet their daily and weekly goals. Work to develop a sense of team in the parts department and across other departments.
• Sells outdoor power equipment parts to customers walking or calling into the store
• Fills parts requests for the service techs and participates in rolling inventory check
• Greets Customers in a friendly and timely manner
• Fills customer orders from stock
• Prepares sales slip or sales contract
• Customer Service-Manages difficult or emotional customer situations, responds promptly to customer needs and solicits customer feedback to improve service.
• Speaks clearly and persuasively in positive or negative situations; responds well to questions.
• Follows all company and vendor policies and procedures
• Adaptability-Adapts to changes in the work environment; Manages competing demands
• Ascertains make, year, and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction.
• Discusses use and features of various parts.
• Receive payment, make proper change and wrap or bag merchandise for customer
• Receives and fills telephone orders for parts
• Advises customer on substitution or modification of part when replacement is not available
• Examines returned part to determine if defective, and exchanges part or refunds money
• Alerts the parts manager when stock is running low.
• Weekly Duties and Responsibilities:Marks and stores parts in stockroom according to prearranged system.

Takes inventory of stock, brochures, bulletins, manuals and publication. Present and accurate count to the parts manager.
Advise the parts manager of trends in parts usage. Monitor aging inventory and present a report to dept manager.
Sweep and clean the stock room

• Each Quarter meet with Parts/Service Manager to discuss improvement processes to be implemented during the next quarter.
• Annually meet with the Parts/Service Manager to discuss year-end results, goals and objectives for the upcoming year.
• Perform all other job functions as assigned.

Job Type: Full-time

Pay: $11.46 - $22.64 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Milford, DE 19963: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail Sales: 2 years (Preferred)

Work Location: In person

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