Counselor/Front Desk Counselor Job at ICL inc
NOTE: All applicants must comply with ICL's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).
This is an entry-level direct care position assigned to community residences. Incumbents are assigned to shifts to ensure the provision of 24-hour-a-day, seven-day-a-week coverage. Workers in this job category perform a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of adults diagnosed with mental illness and substance abuse disorder. These tasks focus on supporting, instructing, and assisting recipients of services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice and also in maintaining a safe, clean environment. In addition, workers also advocate for clients and support families or other caregivers in their efforts to assist these individuals.
- Throughout assigned shift performs regular inspections inside of the facility to ensure the safety of the consumers and residents, accountability of property, cleanliness of consumer rooms and common areas, cleanliness and security of the area immediately outside of the facility, and the security of any assigned vehicles. Ensures that only authorized individuals are permitted access to the residence.
- Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with Institute for Community Living policy. Executes emergency plans as outlined in the policy and procedure manual under the direction of the assigned supervisor and adheres to program policy on securing the safety and well-being of consumers/residents, staff and visitors requiring emergency medical care.
- Assists and instructs individuals in attending to personal hygiene, grooming, nutrition and daily living; ensures that sufficient and appropriate attire is available. Observes the physical environment and performs housekeeping tasks as necessary to ensure the maintenance of a safe, clean, comfortable and healing environment for individuals.
- Reviews the staff communication log at the beginning of the work shift and makes entries in the staff communication log concerning security checks, crisis incidents, emergency situations, incident reports, or other essential elements of information designated by program management.
- Other job related duties will be assigned.
MINIMUM QUALIFICATIONS:
High school graduate or GED plus one year of related human services experience. Specialized training or education in human services may be substituted for experience. NYS driver’s license may be required of some assignments.
Job Types: Full-time, Part-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- On call
- Overnight shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Brooklyn, NY: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What locations are you open to working at: Brooklyn, Coney Island, New York, and Bronx
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
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