Computer Repair Technician

Information Systems - 549 N. Stapley Drive

Hourly Rate: $25.46

Salary Band/Grade: B26

Term: 12 months

FSLA: Non-Exempt

Benefits: Vacation, sick leave, holidays, retirement, workers’ comp,

life,health, dental and vision insurance

Purpose

To install, maintain, service and/or repair computers and printers throughout the district ensuring Network LAN/WAN connectivity.

Qualifications

• High School education or equivalent required; must be bondable and insurable
• Valid Arizona driver’s license
• One year technical or trade school in electronics or computer technology curriculum, or equivalent experience (one year experience for 2 years schooling)
• Knowledge and understanding or microcomputer workstations (IBM and MacIntosh), related peripherals and basic operating principles
• Working knowledge of LAN/WAN components, usage, basic operating principles and network printing
• Professional certifications for the repair of various microcomputers, peripherals, LAN/WAN components and low-voltage cabling including, but not limited to IBM, Hewlett Packard, Apple, MacIntosh, Dell and Epson
• Ability to establish and maintain effective and cooperative working relationships; to work in a team environment sharing workloads and responsibilities
• Ability to communicate effectively (verbal and written) with district personnel of all levels
• Must be customer service oriented and provide service in a courteous, professional manner
• Physical ability to lift up to 65 pounds to chest height

Essential Duties

• Install and configure microcomputer workstations, peripherals, printers and LAN/WAN components
• Diagnose equipment and/or printer failures, replace defective components in field if possible or return to shop for repair, install loaner equipment, return and reinstall repaired equipment
• Diagnose LAN/WAN failures, repair or replace equipment
• Perform preventive maintenance of microcomputer, peripherals, and all types of printers
• Maintain accurate records of work in process, work completed, inventory control and asset management tracking
• Regular and on-time attendance required
• Perform other related duties, as assigned, to ensure the efficient and effective functioning of the work unit

Marginal Duties

• Maintain parts inventory; order parts and supplies as necessary
• Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities

Supervision

Computer Repair Tech Lead

Supervisor, Systems Support

AN EQUAL OPPORTUNITY ORGANIZATION: The district does not discriminate on the basis of race, color, ethnicity, national origin, religion, sex or gender, sexual orientation, disability, age or marital status.