Community Initiative Manager

Pierce County Library System

Pierce County Library System (PCLS) is seeking an inclusive, solutions-oriented leader and collaborator to join our dynamic Public Services and Initiative leadership teams.

The Community Initiative Manager leads the Library's strategic Community Initiative and advances initiative goals through innovation, partnership opportunities, and service solutions that center equity, access and inclusion, and are responsive to community voice.

This position reports to the Customer Experience Director of Programs and Services and works collaboratively with administrative and public services leadership, initiative managers and coordinators, public services staff and community partners. This position also provides direct supervision and development support of a community initiative coordinator and outreach manager.

Compensation

Pierce County Library System offers a compensation program which recognizes qualifications and experience relevant to each position. The starting pay is established typically within the hiring range below based upon the experience of the individual hired into the role. Our compensation package also includes annual increases for each additional year of experience and tenure in the role, up to the maximum (current year maximum outlined in pay grade range below). Eligibility for overtime is exclusive to positions which are FLSA status non-exempt below.

Hiring Range: $90,190.54 -$104,552.01

Pay Grade Range: $90,190.54- 132,437.36

FLSA Status: Exempt

Position Status: Regular

Hours Per Week: 40

Schedule: Monday – Friday, 8 AM to 5 PM. Schedule is subject to change.

Union Status: Non- Represented

Candidate Submission Timelines:

To be considered for this position please submit your resume and up to 4 additional attachments to display your knowledge, skills and abilities for consideration for this position no later than 5:00 p.m. on closing date below.

Submissions after the Closure Date below will not be considered:

• Position closes EXTENDED March 20th

Position Summary

Develops and administers programs and service delivery within a strategic plan initiative, in partnership with the Public Services Leadership Team. Manages, coordinates and facilitates a system-wide strategic initiative. May lead the work of public services, branch collections, adult, teen or youth services, library programming and/or community relations. Serves on the Library’s Leadership Team.

Acts as an integral member of the Public Services Leadership Team in evaluating the delivery of services at the regional branch and service level, allocating personnel to the service delivery at branches and in the community, and initiating building and service functions.

Collaborates with Regional Services Managers to ensure library program and service development aligns with strategic plan initiatives; serves as a representative of the Library within the local community, government and Friends groups and facilitates other staff members’ engagement in the community.

Reports to a Customer Experience Director and supervises assigned leaders and staff.

Essential Functions

Class specifications are intended to provide a descriptive list of the range of duties performed by employee in the class. Specifications are not intended to reflect all duties performed within the job.

• Ensures and prioritizes the delivery of high-quality, customer-focused services;
• Plans and coordinates strategic plan initiatives with a small team of Initiative Managers
• Leads a strategic initiative area; such as, Learning, Community, or Enjoyment; Develops and administers services initiatives for youth, teens, and adults through multiple communities of practice, leads community engagement to serving agencies and schools, directs initiative programing and outreach services; coordinates interaction with local partners.
• Serves as a member of the Library’s Leadership Team to bring forward, discuss and make decisions in regards to PCLS projects, policies, priorities, resources, labor matters and budgets. Participates in strategic planning.
• Analyzes system service requirements and priorities using performance metrics, feedback and utilization; recommends changes to improve operational efficiency and ensure the Library’s services appropriately meet the needs of the community as established by the Board of Trustees.
• Positively reflects Pierce County Library’s mission, vision, and values to members of the public and to staff; represents the Library to and interacts with community groups, outside organizations, and the general public;
• Accurately communicates the Library’s policies to Library employees and members of the public; oversees responses to public and staff inquiries and facilitates the timely resolution of issues. Participates in the implementation of policies and procedures.
• Participates in the development and administration of the operational and capital budgets and work plan to support strategic goals of the Library and the needs of the community; allocates resources including staff, approves and monitors expenditures, and assures efficient and economical utilization of resources.
• Coordinates with other departments, and libraries in planning, developing, and maintaining interdepartmental efforts including policies, procedures, and operational activities; oversees multi-department business projects.
• Participates in managing departmental operations including administration, service delivery, community relations, project management and program development and implementation.
• Participates in labor strategy, negotiations and collective bargaining processes
• Oversees and manages vendor relationships and contractual agreements.
• Hires, trains, supervises, coaches, develops, engages, and evaluates the performance of assigned personnel in matters related to labor relations and the Collective Bargaining Agreement;
• Ensures staff compliance with Library and departmental policies, procedures, service standards, regulatory requirements, and safety practices.
• Stays appraised of contemporary issues, trends, and developments in the fields of public library services, assigned functional responsibility and other specific services as assigned.
• Demonstrates punctuality and regular and consistent attendance.
• Performs other related duties as assigned.

Supervisory Responsibilities

Reports to a Customer Experience Director; supervises supervisory and support personnel.

Core Skills & Qualities / Leadership Competencies

Employees are expected to demonstrate the following qualities at all times:

• Customer Focus
• Teamwork
• Communications
• Leadership
• Problem Solving
• Change and Learning
• Positive Attitude
• Professional Integrity
• Diversity

Leaders are expected to demonstrate the following competencies at all times:

• Builds Trustworthy Relationships
• Communicates Effectively
• Builds Successful Teams
• Manages and Develops People
• Achieves Results
• Facilitates Innovation and Change
• Demonstrates Leadership

Required Knowledge, Skills, and Abilities

The employee is expected to perform or possess the following:

Minimum Requirements including Education, License or Certifications:

• Master’s Degree in Library Science (MLS/MLIS) required, and
• Five years experience managing projects, with two years supervisory experience; OR
• Any combination of education and experience which would provide the required knowledge and skills and allows successful performance of the job.
• State of Washington Librarian Certification is required.
• A valid Washington State Driver’s License is required.
• Must pass criminal background screening prior to hire.
• The ability to work evenings and weekends on a rotating schedule and to adapt to schedule changes on short notice is required.

Technology Requirements:

Required:

• Ability to effectively navigate basic electronic record creation and storage (e.g. timecard/HRIS, performance review, network drive storage)
• Use of basic office equipment (e.g. PC, printer, phone, fax, mouse, security alarm)
• Basic keyboard and alpha/numeric data entry skills
• Basic PC navigation skills in a windows based environment; ability to connect and print
• Ability to navigate, search and use basic web functions and applications
• Intermediate MS Office Suite skills (e.g. Outlook, Word, Excel) to satisfactorily complete job responsibilities
• Experience with time and attendance systems or processes
• Ability to collect, audit, analyze data sufficient to formulate recommendations and make decisions as required by position
• Experience in ebook management (branch roles only)
• Experience with Integrated Library System, Inventory or Data Management system (branch only)
• Ability to document instruction, troubleshoot, and teach basic level MS Office Suite (e.g. Outlook, Word, Excel) to satisfactorily complete job responsibilities

Desired:

• Troubleshoot and teach basic level questions regarding the above
• Presentation software
• Work order systems
• HR systems

Physical and Environmental Conditions:

Work is conducted in a normal office setting that provides comfortable lighting, temperature and air conditions. Occasional light lifting, such as three to four reams of paper, four or five books, or other library materials up to 35 pounds may be required. Subject to sitting and standing for extended periods of time, walking, bending, reaching, and lifting objects weighing up to 30-35 pounds. May lift or push up to 50 pounds as needed with assistance.

Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g. use of safe work place practices with office equipment, and/or avoidance of trips and falls and observance of fire regulations.

Work may be performed in a library environment and involve regular contact with the public, and/or require push/pull loaded carts.

Benefits:

• Sick Leave
• Medical, Dental, and Basic Life Insurance
• Long-Term Disability
• Vacation
• State Retirement System
• Employee Assistance Program
• Employees have an opportunity to participate in the Tax Sheltered Annuity Program and the Deferred Compensation Program.
• Additional life insurance for the employee and family is available through payroll deduction.