The Position

About the position:
The Community Health Worker facilitates access to social services and agencies through a range of activities such as outreach, community education, informal counseling, social support and advocacy. As part of the High Utilizer Program within Community Connect you will work directly with Fire Stations or a liaison to help connect with case workers and support teams for members of our community who may be depending on 911 services when other services may be available. You will also work with Firefighters to help address community needs that need more support after a 911 call.

Major Duties and Responsibilities:

• Work with Fire Stations or a liaison to connect with service providers to clients who are high utilizers of 911
• Assess health status and social determinants of health;
• Conduct outreach to identify and engage community members around health and wellness activities;
• Attend and participate in team meetings;
• Individual care coordination and/or case management;
• Schedule appointment for individuals in other health/social services agencies;
• Provide advocacy to address health disparities at the individual and community levels.

About the Team:
At Portland Fire and Rescue we keep all communities protected through a combination of prevention, community health programs, and all-hazard response to fire, medical, natural disaster, and other emergencies. PF&R has five divisions under the direction of the Fire Chief: Emergency Operations, Community Health, Prevention, Training & Medical Services, and Management Services. PF&R has a leading role in the safety and welfare of the community. The public has high expectations of us, and, therefore, we must have an even higher expectation of ourselves. The High Utilizer Program lives within the Community Health Division which also houses the Community Health Assess and Treat teams and Portland Street Response. In addition to the High Utilizer Program Community Connect manages Community Health Workers for CHAT and PSR as well as our vaccination programs and Meds on Wheels.

For more information about us please read our strategic plan here: Portland Fire & Rescue - Strategic Plan 2020-23 (Download PDF reader)

Preferred Qualifications
Please state in your resume or answers to the supplemental questions if you have the following desired qualifications (Please note, these are not required but will be helpful).

• Bi-lingual fluency
• Knowledge of public safety systems

City of Portland Core Values:
Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility

These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here. As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by date of hire. You may request an exception, for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered.

Work Location
Currently, many positions with the City of Portland are being performed remotely due to COVID-19. In the future, current positions classified as “full-time remote” could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval.

To Qualify

Applicants must specifically address and demonstrate in their responses to the supplemental questions and their résumé how their education, training, work experience, and/or lived experience, meets each of the following minimum qualifications:

• 
  Ability to work effectively with other colleagues and disciplines in multi/intra disciplinary settings with other first responders, and health and community agencies.
• Ability to observe and recognize reactivity by clients and to effectively respond and mitigate these issues when they emerge.
• Knowledge of local population demographic and health disparities to assets and provide resources to address disparities.
• Experience with information-gathering, and problem-solving to facilitate resolution of client disturbances.
• Knowledge and experience with racial, gender, class analysis working with diverse groups, and a clear understanding of cultural differences, especially as they relate to race, sexual orientation, gender-equality, socio-economic status and their intersections.
• Two years of community-based experience providing advocacy and support which has included significant public contact.

Applicants must also possess:

• Completion of 90-hour Community Health Worker Certification Training
• Must be fully vaccinated for COVID-19 per City/State mandate or have an approved exception by date of hire.

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in your resume and responses to the supplemental questions weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Recruitment Activity Schedule:

• 
  Job Posting closes: 12/12/2022
• Applications Reviewed: 11/28/22- 12/16/22
• Eligible List / Notices Generated: week of 12/19/22
• 1st Round of Interviews: Early January
• 2nd Round of Interviews (if needed): Mid January
• Job Offer: Late January/Early February

• Timeline is approximate and subject to change.

• Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your résumé should support the details described in your responses to the supplemental questions.
• Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
• If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

Additional Information

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

ADA Accommodations: If you identify as a person with a disability and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a “language pay differential.” This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here.

Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Did you know? The City of Portland offers How to Apply Classes that are free and reviews tips and tricks when applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass

Contact Information
Loan Tran Polanco, Senior Recruiter
Bureau of Human Resources
Loan.Tran@portlandoregon.gov