Communications Manager Job at Fiserv, Inc.
What does a successful Communications Manager do at Fiserv?
As part of our Corporate Communications team, we are seeking a Manager of Communications to support our growing and dynamic team. This is an exciting opportunity to be an integral part of a fast-paced, energetic, global team in the financial tech industry.
Under the direction of communications leaders, the Manager, Communications is responsible for supporting strategic planning and driving execution for global communications programs in support of Fiserv business units and functions in partnership with business unit leaders, HR business partners and the Corporate Communications team.
What you will do:
Craft and develop messaging and materials aligned with the company’s strategy.
Execute communications campaigns leveraging a broad range of channels, including town halls, webinars, conference calls, social and digital media, video, Intranet and email.
Develop communications plans, tools and resources for enterprise-wide initiatives.
Assess stakeholders and their needs, key communication channels, and business culture to create new channels that reach and inform audiences.
Evaluate and assess existing communication vehicles; identify and determine most effective and efficient methods to deliver and reinforce strategic messages using insights gained through metrics and surveys.
Develop effective communications vehicles that drive alignment and increase awareness of the company’s aspiration, purpose, values
What you will need to have:
Bachelor’s degree in Communications, Journalism, English, or similar field
6+ years of relevant communications experience, preferably with a global technology company
What would be great to have:
Experience working within financial services or the technology sector
Master’s degree
Experience with and strong working knowledge with various email automation tools and SharePoint administration
Fluency with MS Office 365 tools including Word, PowerPoint and Excel
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