Qualified applicants may apply on our Company website at www.nobleoil.com

Strategically route resources in an efficient manner to provide exemplary customer service, utilizing a variety of tools. Responsible for efficiently routing resources to provide outstanding customer service

Job Responsibilities:

Responsible for efficiently routing resources to provide outstanding customer service

Review and evaluate incoming work orders, determine both the level of priority and the most efficient routing, in order to provide optimal customer service levels

Obtain knowledge (and confidence) to identify routing issues and determine the best solution

Ability to analyze a geographic area to sync and balance customer services and frequencies

Review past due service reports, communicate information, and plan with Department Manager and Operations Analyst

Ability to learn and utilize multiple platforms to effectively route resources; RoadNet, STARS, IRIS, PeopleNet

Obtain knowledge in function-specific activities associated with STARS program. Strategically sync and balance areas, complete traceroutes, complete product sync and forecast upcoming weeks

Obtain knowledge in function-specific activities associated with RoadNet software. Review and adjust routes to maximize customer service and efficiency

Obtain knowledge in function-specific activities as related to IRIS program. Validation process, upload routes to mobile app, creating, adjusting and closing work orders, running reports

Obtain knowledge in function-specific activities as related to PeopleNet software. ELD logs, GPS report and various other reports, mapping truck trails, and DOT hours

Accurately complete daily load sheets when routing for box department. Able to understand truck capacity to load and formulate weights per load

Accurately compute weights of solids versus liquids in relation to truck capacity when routing for Industrial Services

Provide timely communication with driving team on upcoming routes via telephone, email, and text

Knowledgeable in DOT HOS Regulations, OSHA Regulations, EHS Standards

Effectively communicate and interact professionally with both internal and external customers to best meet the customers’ needs and the requirements of the company

Support a variety of departments that provide unique services and equipment

Review driver itineraries upon completion of route, provide reports for Department Manager and Operations Analyst. Discuss discrepancies in hours assigned versus hours worked with drivers

Ability to learn functions and general mechanics of various rolling stock to more effectively route equipment and drivers

Willingness to observe jobs specific activities first hand for better understanding of routed activities

Other duties as assigned by the supervisor.

Skills, Experience, and/or Education Required:

High school diploma or equivalent required

Routing or logistics experience preferred

Understanding of the transportation industry and DOT regulations as they pertain to drivers

Ability to accurately read and interpret maps

Knowledge of geography within our footprint

Strong math and analytical skills required

Strong problem solving and organizational skills required

Strong memory skills required

Attention to detail required

Display effective communication skills to resolve issues with customers and drivers

Proficiency in e-mail, Excel and Word required

Accuracy in data entry required

Ability to learn advanced computer skills including UPS Logistics, PeopleNet, Noble Oil’s Database, etc.

Ability to learn varied tasks and company operations in a fast-paced environment

Regular office attendance required

"EOE: Veterans/Disabled"

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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