CH Hanson is looking for a Collections Manager who will be diligent and aggressive in collection activities of past due customer accounts. This includes contacting customers to ensure payments are received in a timely manner and follow-up with past due customers.

Established in 1866, CH Hanson is known for its innovation and quality in marking tools, multi-function and positioning tools, and plumbing tools. Our brands include CH Hanson, Palmgren and Superior Tools. Continued growth and expanding our market share makes this position a requirement for our future success.

Position Expectations

· Maintain plans, processes, and policies for credit extension, collection efforts and write-offs.

· Monitor customer invoicing for errors. Work with others to resolve invoicing issues through the various invoicing processes.

· Manage and review AR aging for necessary collection efforts and cleanup of customer accounts.

· Manage AR metrics to goals and execute plans to get AR metrics back on track.

· Investigate issues with invoice payment and work with customers and other departments to resolve.

· Negotiate with customers in non-payment cases.

· Monitor credit activities to customers. Make recommendations for credit holds and periodic write-offs.

· Maintain customer collection files/records including contact information and notes.

· Evaluate customer credit for new setup and existing customer credit updates.

· Monitor and release orders on credit holds as appropriate.

· Manage cash application process and oversee investigations into shortage and fine deductions through to resolution.

· Manage the Cash Application Specialist and provide backup for daily cash application to customer accounts.

Desired Qualifications:

• Bachelor’s degree in accounting or business administration preferred
• 5+ years of collections and cash application experience
• Knowledge of general accounting principles
• Proficiency in MS Office with advanced experience in Excel
• Experience with modern ERP systems like SAP, Oracle and ideally Sage X3
• High degree of accuracy, attention to detail and confidentiality
• Excellent analytical, problem solving and decision-making skills
• Effective verbal, listening and written communication skills
• Effective organizational, stress and time management skills
• Demonstrates a sense of urgency and ability to meet deadlines
• Ability to work independently or as a team member

If you believe this position fits who you are, then CH Hanson needs you.

To begin the application process, copy and paste the link below into a separate web browser: https://go.apply.ci/s/xULHs04NAH

*CH Hanson is an EEOC employer**

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Naperville, IL 60563: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Collections: 5 years (Required)

Work Location: Hybrid remote in Naperville, IL 60563

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