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GENERAL DESCRIPTION OF POSITION

Under general supervision, the Collateral Release Clerk I is responsible for the complete consumer loan release process. This includes preparing, as well as providing secondary review of written payoff quotes for consumer and residential loans, assisting internal and external customers with requests, and preparing the applicable consumer loan release documents and mailing them to the customer. Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence. Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepares, as well as provides secondary review of written payoff quotes for consumer and residential loans. Updates payoff statements if changes are requested. This duty is performed daily, about 60% of the time.
• Assists internal and external customers with requests related to the consumer loan release process. This duty is performed daily, about 20% of the time.
• Completes consumer loan releases by utilizing the closed loan report, updating the third party tracking system, and preparing paid notes and sending overage checks. Also responsible for updating customer accounts. This duty is performed daily, about 20% of the time.
• Maintains regular and reliable attendance, punctuality, and personal appearance. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations and laws (including BSA/AML).
• Perform any other related duties as required or assigned.

EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.

Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, gender, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation or any other basis prohibited by law.

Monday - Friday 8:00 AM - 5:00 PM

Total Hours: 40

Job Grade: 5

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