Cocktail Server/Bartender Job at Pioneer Crossing Casino - Yerington
Description:
Summary:
Provides beverage service to guests in prompt, courteous manner, taking steps to ensure superior level of customer satisfaction and inspire future patronage.
Essential Duties and Responsibilities include the following: (Other duties may be assigned).
- Provides customer service to Pioneer Crossing guests in efficient, courteous manner, endeavoring to remember frequent players and establish personal contact in order to make guest feel comfortable and welcome.
- Understands and promotes the player tracking program and other casino promotions.
- Takes and delivers drink orders accurately from customers in casino.
- Ensures that customers are playing at the slot machines with minimum bet or greater prior to serving drinks.
- Gives drink order requests to bartender.
- Removes empty glasses and bottles from casino area. Empties ashtrays, cleans ashes and spills on slot machines.
- Complies with all Federal, state, and local laws pertaining to alcohol and safety.
- Reports or corrects unsafe work environment conditions immediately upon discovery to uphold safety and cleanliness in the work environment.
- May be asked to assist with Jackpot payouts.
Qualifications:
Education/Experience:
- Must be 21 years of age to be in compliance with state/governmental liquor laws.
- Minimum 1 year prior cocktail serving experience preferred.
Language Ability:
- Must be able to communicate effectively in English language.
- Working knowledge of alcoholic drinks.
Reasoning Ability:
- Ability to represent property with a friendly, positive, helpful approach.
- Ability to meet company grooming, hygiene and appearance standards.
- Ability to interact with management, employees and guests in an efficient, effective, courteous manner.
Certificates and Licenses:
Gaming Control Board Registration
Physical Requirements
- Must be able to lift up to 30 lbs. and carry serving trays.
- Must be able to stand, walk, bend, and move freely throughout congested areas of casino.
- Ability to work while being subjected to tobacco smoke and noise from casino environment.
- Able to stand and walk for long periods of time.
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